Massage Envy - North Austin Pflugerville

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Massage therapy is a vital component to enjoying a healthier lifestyle. At your nearby Austin Massage Envy Spa clinic, our professional Massage Therapists are available weeknights and weekends to help you feel better when it's most convenient for you.

Address: 500 Canyon Ridge Drive Suite B-300, Austin, TX 78753, USA

Phone: (512) 837-3689

Website

moc.yvneegassam@7330cinilc

State: Texas

City: Austin

Zip Code: 78753

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Reviews

I love love love love Nikki!  I haven't had any issues with the front desk staff but I will second the comment regarding never getting a full 60 minute massage.  I'm not sure if that's a corporate thing or what.  I wish it was a full 60 minutes. 

The "membership" is kind of a joke.  I have a friend who never goes and who has racked up a ton of massages but hasn't had the time to write up a cancellation letter and physically take it in.  That process should be a bit easier.  I would dig a rewards program.

 10 years ago (09-08-2016)

My annual membership is almost over and, I've had a pretty good experience. Staff has always been friendly and professional. Giving 3 stars since I've never had exactly 60 minutes of hands-on massage. They talk at first to see what areas need attention then, cut about 5 minutes to get dressed. It takes seconds to do that.. It's more like 50 minutes. Also, HAVING A CONTRACT IS A WAY TO MAKE SURE THEY GET YOUR MONEY. A massage shouldn't be a contract, which is why I won't be joining again. A loyalty program would be a better deal for everyone. That would be great customer service and, not just taking our money. That would show a genuine business relationship.

 11 years ago (01-03-2016)

I didn't even make it in for my appointment but I can tell you it WILL NOT be this location when I reschedule.. I just had a hilarious conversation with the so called manager Jess as I tried cancelling my appointment because she advised me that I will still be charged for today. I made my appointment not even 24 hours ago so the 4 minute conversation/appointment setting her and I had is so fresh. We never talked about a cancellation policy ever but Jess continued to call me a liar on the phone. We were actually on a 3-way call when I made the appointment so I could be sure the time worked out for my boyfriend and as I'm going back and forth with Jess he comes in and says "she didn't say anything about a cancellation policy" which made me even more upset. Like I explained to Jess I know right now you have to cover yourself and I could care less about paying for the massage seeing as to how I have like 11 or 12 of them but you are NOT gonna keep calling me a liar.. I asked for her supervisor information and she told me the name and email but was unable to provide me with a solid contact number.. this is a corporation how is the supervisor is unable to be contacted via phone....?! Jess was beyond unprofessional and very rude.. She's lucky it's Friday bc I was about to give it to her sarcastic unprofessional ass over this phone..

 11 years ago (19-02-2016)

Gege is my favorite!! She has been doing my prenatal massages and I feel like a different person when I leave.

 10 years ago (02-02-2017)

Daniel gives incredible deep tissue massage. The front desk staff are pleasant.

 10 years ago (23-11-2016)

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