Massage Envy - Sherwood - Washington County

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Massage therapy is a vital component to enjoying a healthier lifestyle. At your nearby Sherwood Massage Envy Spa clinic, our professional Massage Therapists are available weeknights and weekends to help you feel better when it's most convenient for you.

Address: 16078 SW Tualatin-Sherwood Rd, Sherwood, OR 97140, USA

Phone: (503) 625-0100

Website

moc.yvneegassam@0630cinilc

State: Oregon

Zip Code: 97140

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Reviews

I love discovering the Stretch style of massage. John Jr. is amazing and listens and is very knowledgeable in what he is doing.

 7 years ago (23-09-2017)

I will begin by stating that all of the massages I've received here and at the Tualatin location were wonderful.

The problem is with their policies and customer service. Appointments scheduled incorrectly (I made an appointment for my daughter and me for a Sunday afternoon. The appointment was scheduled for a Tuesday at 2:00pm when my daughter and I would both be at work and school -- obviously I would never have picked that time...) I've had at least 4-5 appointments cancelled or asked to come in earlier or later than what was scheduled due to the massage therapist's break. 

The biggest issue of all, is that I cancelled my membership in December. I was charged again in January. I called to inquire and was told that the form I sent was blank (it wasn't -- I have it saved on my computer.) I was refunded for the January and told it was taken care of. In May, I noticed a charge and called again. I was told I hadn't cancelled my membership, I only suspended it (not true.) It turns out I was charged for February, March, April and May. 

I've now resent the form as well as mailed it and called twice with no response. 

I do not recommend this at all. It has caused me far more frustration than any relaxation I received from the massages. It's been very, very disappointing.

 8 years ago (23-05-2017)

Best massage envy I've ever been to! 🙌

 8 years ago (17-07-2017)

I have to say in the past, I have had some good massages here but recently, I have booked 4 massages and all got cancelled or changed the person who was to provide the service. I have had several operations lately and needed a particular type of massage. They have been unhelpful and completely lacking in customer service. I am very disappointed and will not be using this service anymore

 8 years ago (29-10-2016)

I went in for my first time today and had Cathy  as a massage therapist. I was so refreshed and relaxed and I haven't felt this great in a long time. Excellent service and very nice people at the front desk.

 9 years ago (16-08-2016)

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Massage Envy - Sherwood

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