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Reviews, get directions and contact details for Massage Retreat & Spa - Plymouth

Massage Retreat & Spa - Plymouth
Address: 4445 Nathan Ln N, Plymouth, MN 55442, USA
Phone: (763) 557-7100
State: Minnesota
Zip Code: 55442


Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM


related searches: Couples massage retreat & spa plymouth, Nathan ln massage retreat & spa plymouth
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Reviews
Def not a walk in place for a one time massage as they only offer a membership to get a “deal” which ended up being very expensive for what amounts to a 50 min massage. Did not ask me if i minded having a male therapist. However, He was very respectful and it was relaxing. I was not prepared for the expense is my main reason for 2 stars
8 years ago (14-12-2017)
If I could give a zero stars I would! I had a facial done not even 2 days ago, and now I have a giant stye in my eye. This establishment clearly does not train their employees on cleanliness. There are much better places to receive spa services-look elsewhere!
8 years ago (06-12-2017)
A better receptionist would be nice. I reserved a 5pm on Saturday for a 60 minute massage for the wife. It was part of their $49, 10 year anniversary special. It says it clearly on their website. The receptionist tried charging my wife full price until my wife mentioned the $49 offer. She then says it's actually $59 and said the special discount doesn't apply during peak hours. Really? No one mentioned this during my reservation request. After the unnecessary debate, the receptionist reluctantly honored the $49 special. Customer service here is lacking.
8 years ago (30-07-2017)
We were planning on having a couples massage on our anniversary today. I had called and setup the appointment on the Tuesday prior, received the text confirmation, and assumed everything was set. When we walked in to get our massage, they told us that the appointment was cancelled with no idea why or who cancelled it. The only suggestion they had was to reschedule, which doesn't really work well for an anniversary gift. This was completely unacceptable and we will never be using this chain's services again.
8 years ago (13-08-2017)
I have been here a couple times, and one of my favorites was the couples message. Very professional and friendly. Although, they do try and push their "savings packages" and other deals on to you, without really telling you there's a commitment to save a certain amount of money (I learned this before I went in as I read a lot of past reviews, so I was prepared). I will keep going here though, as it is close to home and they do a great job - especially with someone who has many medical issues with their neck and spine, like myself.
8 years ago (22-07-2017)
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