Mathis Collision, LLC

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Address: 4982 Bristol Industrial Way, Buford, GA 30518, USA

Phone: (770) 831-8955

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State: Georgia

Zip Code: 30518

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Reviews

They were absolutely amazing. My car was fixed quickly and looked just like new.

 10 years ago (27-08-2016)

I just received my truck today (7/24/15) from the shop at 4982 Bristol Industiral Way Buford, GA. The repairation that I believed that I agreed up on initially was for a tail light replacement. My truck was quoted on by my company that said they would cover the expenses for the repairs, after receiving a quote from the dealership which I bought my truck. My company recommend that I use your services, as you were recommendable, unfortunately I was dissatisfied with the service. When I brought my truck home today I noticed that it was never replaced, and that the only repairation was that the crack was filled. In addition, I also found scratches on the top of the truck. I spoke with Brian Southern who denied that they had ever did this. I felt there was an unwilliningness to help at the moment on his part and on the behalf of the company, as well as a lack of initiative to figure out what may have happened. The gentleman wanted me to believe him blindly that they would never do such thing, however in return would not believe me that I personally know my truck and wash it on a regular basis, and would have noticed such scratches before leaving my truck with a company that I have never used. I do appreaciate that he considered returning back to the shop to see if they could buff it out, as he understood after speaking with him that the plastic they use on top of the vehicle may have cause the scratches. My question is whether I have to pay for such repairs? Your company has been a recommendable one by Sherwin Williams which has held my expectation to that level of service. Thank you for your time and consideration, and I hope to hear from you soon.
Thank you once again.
Alfonso Ramirez

 11 years ago (25-07-2015)

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Mathis Collision, LLC

Reviews, get directions and contact details for Mathis Collision, LLC

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