Shelby's Auto Repair

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Address: 4992 B U Bowman Dr, Buford, GA 30518, USA

Phone: (770) 945-0145

State: Georgia

City: Buford

Zip Code: 30518

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Reviews

Dropped a 2005 Honda Civic Hybrid off on Monday, 2/12/2018. I described any issues I had noticed with the car and was told I would be called back when they had a chance to inspect the vehicle. 

On Thursday, 2/15/2018, I called back in to Shelby's to inquire about the status of my car as I had not heard back from them. I talked with Bob (to my understanding the owner of the company) who informed me that he normally doesn't look at hybrid vehicles, but he would inspect mine and give me a call back shortly. 

By Monday, 2/19/2018, I still had not heard back from anyone at Shelby's. I called back in once again to ask about my car and was told that the car had not been looked at and that they don't inspect hybrids at all. At no point was I given the courtesy of knowing this information... I would have gladly picked up my car at any point and taken it anywhere else that would service it. Instead, the car sat unlocked in a parking space outside of their office for a week. 

I wish I had read past reviews to see that communication isn't a strong suit of Shelby's. As they won't tell you, if you own a hybrid don't bring it by their shop. Better off probably not bringing any car to their shop just to be on the safe side, this area of Buford is crowded with auto mechanics who will have the common decency to call you back. Why is there not a 0 star option?

 8 years ago (19-02-2018)

They Can Fix ANYTHING Except a Broken Heart...Well, Maybe that, Too.  

I began restoring a 1953 Willys M38A1 (military Jeep CJ-5) two years ago.  The Jeep came to me completely stripped of military parts and a wrecked front end, but it would run.  In the middle of restoration, I decided to go full military and change it back to the original 24v electrical system.  I completed the restoration but could never get it to run without overheating.  When I resolved one problem, another would crop up. I had changed to a military carburetor, military fuel pump, 24 v system, and the harmonic balancer had been replaced (making setting the timing a real pain), all these systems had issues and I just couldn't ever get it all straightened out at one time.    I finally realized that, as Clint Eastwood's Dirty Harry would say, "A man's got to know his limitations" and took it to Shelby's.  I could not find another mechanic in the area that would attempt to work on a vehicle that doesn't have a computer to tell you what is wrong with the vehicle.  So I took it to their shop and left it.  The rework took a long time but it was done correctly.  Additionally, they spotted another issue or two and repaired those as well.  I have to say that I am in awe of, and appreciate, anyone's intellectual curiosity when they tackle a project like this and make it work.  Further, the cost was not huge, especially considering how worthless a restored but non-running vehicle is.  I know that I never would have gotten all those bugs out without them.

 8 years ago (27-03-2018)

Great small town mechanic reasonable rates repairs were done right the first time I've never had to return because of something they've fixed.

 9 years ago (27-06-2017)

Can't help but think these 5 star reviews are pure BS... I took my truck there on a thursday, he said he'd tell me something the next day, the next day came and he changed it to monday. I called 3 times between 5PM and 6PM on monday. No one ever answered or called so I went up there. No one would answer the door and my truck was sitting in the parking lot unlocked and ready to rob. I called tuesday morning and left a voicemail. No one would answer or call me back still. So I went there again. They had just got it on a lift and tried to act like there was no problem. I told them to take it down and I was taking it. So they did.
Unfortunately they didn't mention that they had already taken a hose off and let air in my hydrolic lines. I had to pay extra to have that dealt with at the real auto garage I took my truck to after that.
This place is not a legitimate garage.

 10 years ago (15-11-2016)

excellent service, quality work and friendly folks

 9 years ago (30-09-2017)

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Shelby's Auto Repair

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