Matlock Pharmacy

Reviews, get directions and contact details for Matlock Pharmacy

Address: 3360 Matlock Rd #100, Arlington, TX 76015, USA

Phone: (817) 557-3900

Website

State: Texas

City: Arlington

Zip Code: 76015

Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 2:30 PM
Sunday: Closed

Update Info

Similar places near

Geesons Pharmacy 2 miles Live in Tennessee. Price shopping prescriptions Geesons Pharmacy has best pricing and...

Ray's Kennedale Pharmacy 7 miles The store itself is so cute. It has merchandise you can't find just anywhere. However...

kk's pharmacy 8 miles Went here for the first time today and I had a great experience! I was greeted with a...

Ray's Pharmacy 8 miles Zero stars. Unbelievable! I just recently went to pick up my prescription. And to fin...

US Pharmacy 9 miles I love my pharmacy!! All of the staff are the best in the business !!!

Texas Health Care Pharmacy 9 miles

Albertsons Pharmacy 10 miles

Brookshire's 17 miles I love this place..the people working there are SO personable and interested in makin...

Saginaw Pharmacy 20 miles This just may be my favorite pharmacy in the area. They were able to quickly fill a ...

Red Oak Drug 21 miles Always courteous and prompt everytime. Never any problems.

Best Value Dans Pharmacy 21 miles Ive used Dan's exclusively for about 1 and a half years. The staff at Dans has always...

Preston Road Pharmacy 21 miles Really nice pharmacy with a good staff for the pharmaceutical items and some neat gif...

Roanoke Pharmacy and Gift Shop 22 miles Love the staff at Roanoke Pharmacy. They are so helpful and friendly. I have been get...

CVS Pharmacy 23 miles Charity and staff on 1/2 evenings were super helpful and informative. They made sure ...

Long Prairie Pharmacy 25 miles The service was impeccable. The master technician named Melissa took such great care ...

Texas Rx Pharmacy 29 miles They are doing it all well. By mail nonetheless. No more standing in line. Best custo...

North Texas Pharmacy 31 miles The best LTC pharmacy

TexasStar Pharmacy 32 miles I normally go here for my monthly prescriptions and vitamins. Today I had questions a...

Reviews

If I could give them less than one star, I would.  My dermatologist used Matlock for their mail order prescription service.  I had to call them the day the prescription was submitted.  That day, a Wednesday, I gave them my payment information so that the medication could be sent out overnight.   By Friday, I had no medication.  I called again and the call kept dropping.  I called the following Monday to ask where my prescription was.  They informed me that they had put my medication on hold pending payment.  Never did they attempt to contact me to let me know that my medication was on hold.  I told them that I had indeed already given them my payment info and they informed me that they had no record of my call or payment information.  By this time, the need for one of the medications was gone.  I gave them my payment information and told them to cancel the one medication and send the other.  They agreed and said they would overnight me the medication requested.  I got it two days later, more than a week after the original prescription was sent in.  That was last week.  Today I got a call from them asking for payment for the cancelled medication so that they could send it.  I had to let them know AGAIN that I had already talked to them about this medication and that it needed to be cancelled.  Again they said they had no record of that conversation or cancellation request.  

This is the most unorganized company!! I'm grateful that I didn't need any life saving medication.  I will NOT be using Matlock again and I have informed my dermatologist of the issues that I've had and instructed them to never send any of my prescriptions there again.  They claim it saves me money, but I'd rather pay a few extra dollars to get the medication I need in a timely manner.

 8 years ago (21-08-2017)

Called today and the same silly, unprofessional girl answers the phone!  She is laughing along with someone in the background while I am trying to check on my prescription.  I asked if they had a generic form of the medication I need and she said yes, I asked her if it were cheaper and she said yes, $710(WHAT?)  I was paying $75 for the name brand!  What an idiot!  Telling our dermatologist to use someone else!!!

 8 years ago (06-11-2017)

Horrendous. If I never have to deal with them again it will be too soon. Unprofessional to the max, dreadful customer service, more HIPAA violations than I've seen in thirteen years of working in healthcare. I don't care if they allegedly "save me money"; it isn't worth putting up with this garbage. Take your scripts to HEB; you might pay a little more, but you'll save on aggravation.

 8 years ago (08-11-2017)

If I could give them a zero I would.  Lost prescriptions and lousy customer service

 8 years ago (09-08-2017)

We order a very expensive medication at a awesome discount. Very grateful and the prescription is mailed by FedEx and received the next day consistently. Friendly service and excellent telephone  etiquette . 

 9 years ago (30-11-2016)

Comment on this business

Map, Satellite View
Street View

to add Matlock Pharmacy map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=matlock-pharmacy&id=128754&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/matlock-pharmacy-i128754.html" target="_blank" title="Matlock Pharmacy">Matlock Pharmacy</a></p>

Reviews, get directions and contact details for Matlock Pharmacy

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies