Mattress Firm Quakertown

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Address: 670 N West End Blvd, Quakertown, PA 18951, USA

Phone: (215) 538-6163

Website

State: Pennsylvania

City: Quakertown

Zip Code: 18951

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

My boyfriend and I went to this store to buy a new mattress and had the best experience with Meg. She really took the time to talk to us about our needs and issues with the mattress we had before she guided us through testing different mattresses. She encouraged us to try ones we liked more than once and made sure we spent a significant amount of time on the mattress we chose. She also made herself available after the purchase and delivery for questions and feedback. In addition to the mattress she helped us select new pillows and sheets as well as a protective cover for the mattress. She thoroughly went over the return and exchange policy so we felt much more comfortable about a big purchase. She’s awesome and made the whole process easy and pleasant.

 7 years ago (28-03-2018)

I went in today to purchase a new mattress for my first solo apartment, and was (luckily) helped by Annette. I couldn’t have asked for a better person to help me out! As I took her advice on her favorite mattress, she began the process of getting and making sure I got exactly what I wanted. Although I did not have the best credit, she made numerous phone calls and spent more time than anyone normally would have to make sure I got exactly what I wanted at the absolute best price! She went above and beyond, and I am more than thankful for what she did for me today. I can’t wait for my new mattress, thank you Annette! Your hard work and dedication to customer service was impeccable! This was my first time here, and I felt more than comfortable, highly recommend.

 7 years ago (19-02-2018)

If you're in the market for a new mattress I recommend going to Mattress Firm.  Annette was my salesperson and even though she was relatively new, she was great.  This was my first memory foam mattress so I really needed some guidance, and I got it here.  As a matter of fact, after a few weeks I wasn't completely sure I got the right mattress.  Annette suggested I come to the Clearance location down the street on a Saturday so she could work with me along with the location manager of that store Meg, who has more experience.  It was great!  Meg is like the Yoda of finding the right mattress for people and Annette is like her Padawan.  They even shared their pizza with me!  Win Win!  In the end, we realized that the mattress I first purchased was good but we found one that was even better.  I couldn't lay on the thing without getting drowsy in seconds, so we think we got it right this time.  Very friendly, willing to teach and learn from each other, and really want to please their customers.  Go!

 7 years ago (08-01-2018)

We purchased a Tulo memory foam mattress. The wrong firmness type was entered into the computer and delivered at first. I then worked with Annette who called me back several times to make things right. Even after a snow storm delayed or replacement delivery by two days, she made sure the shipping department was aware of everything needed for our replacement. 
Then our service/delivery team run by Tyrone was excellent also. Very courteous and polite.
Highly recommend to go in and work with Annette.

 7 years ago (07-01-2018)

My fiance and I visited this location looking for our first brand new bed. Kevin, a store manager covering from an Allentown location, was extremely helpful, friendly and courteous. He made our purchase not only pleasant, but assisted in creating a memory for us. The delivery notifications were helpful and the delivery team was prompt and efficient. I am extremely satisfied and will recommend this company and location.

 7 years ago (04-11-2017)

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Mattress Firm Quakertown

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