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Reviews, get directions and contact details for Mayorga Café

Mayorga Café
Address: Baltimore/Washington International Thurgood Marshall Airport Airmall Concourse A/B, Brooklyn 21225, MD, US
State: MD
City: Brooklyn
Zip Code: 21225



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Reviews
Pretty decent experience and the coffee wasn't bad either. I originally wanted a frozen blended latte, but the guy taking the order misheard me and just gave me an iced latte instead. It was more convenient then waiting in the long lines for starbucks/dunkin
10/30/2022 3:14pm Stopped for lattes w whipped cream! Girl at register was rude and acted like she didn’t even want to take our order! Order came to $11.87! She did not give me the correct change back for a twenty dollar bill. When I asked where the rest of my change was she said she did not have change ! I told her I would give her the the exact amount and she rolled her eyes and had a attitude. After the other employee gave us the lattes we were informed they had no whipped cream. You need to hire new employees. Bad bad experience!!!!!
We were there at Baltimore Airport. One of the two ladies working their was very rude. There was not another person in line. We stated to the lady that our plane was delayed and they just called us to board. She said it wouldn’t take long. She was starting to make the frozen brews and there was a guy there that they kept flirting with. I did nearly miss my flight. When I ordered it asked for one of them to be a large. Thy made two mediums. I did say that I ordered a large. They lady came to the counter and stated “IT SAYS RIGHT HERE YOU ORDERED A MEDIUM”. Wether or not she believed me she did not take the order. The other girl that seemed to be training did. They new we had a flight waiting but she was talking to some guy that came up and was slow as Christmas I don’t know if this is the kind of service you let the employees conduct, but for me they did not care about the customer. First time trying the coffee and I do not think I will use it ever again much less recommend it to anyone else. Just for further information it was 9/14/2022 @ 3:15pm.
BLUF: Instead, Go to Starbucks @ Gate B6 PRO: the single Pro is that it is In the airport CON: Attitude Nasty-confused-slow service, expensive, low-quality coffee, un-stocked drink cooler
The girls at the counter were incredibly rude. We went up to the counter to order coffee and she just stared at us like we were bothering her; did not offer to take our order or ask what we would like. I literally had to ask if they were open because she was just staring. I should have turned around and went to Starbucks because the coffee was not great. The girl who appeared to be a shift manager who took our order she told the other girl to make my coffee, who also looked extremely bothered that she had to actually do her job had in her airpods, and the other girl was playing on her phone. At least look alert when a customer comes around. I've been in retail management for over a decade, and if those were my employees they would both be on documentation or gone. We both went out of our way with pleasantries and NOTHING was reciprocated, 'thank you's just met with silence and flat stares. Its takes very little effort to be nice. If you can't do it, don't work in customer service.
5 kids hangin out behind the counter shooting the hay. Breakfast sandwich only has croissant as an option bc its pre-packaged. If you want the egg & cheese sandwich on their menu, they have to pull out the bacon from the package first. So I ordered a bagel with cream cheese. The bagel? RUBBER. Cortada coffee was ok. When I went to pick up my order from the pick up counter, I had the pleasant experience of preparing my coffee around piles of trash from previous customers. Pleasant. Not like there weren't enough kids working there to stay on top of it.
I never got waited on. Walked up the girls looked busy no one there making their own drinks, asked if they were open reply was just a minute. My friend ordered her coffee and myself and another woman were standing there. They continued to drink their frozen drinks and never came back to us.. worse customer service ever!!! And I live in New York.
Worst experience ever. I had to wait so much long for the cashier and The guy took 40 minutes to make my coffee. Couldn’t drink my coffee coz I had to rush. That guy was too slow and serving others first who were after me on the line. Had to remind him of my order finally after about 40 minutes. Such an awful experience ever to get a coffee.
Horribly run business. I’ve encountered rude employees before, but nothing like what I experienced here at 5:30 in the A.M.on 28.Oct, where my happy-to-be-traveling-for-personal-reasons positive attitude was shattered by a young man who couldn’t even muster a reciprocal vocal “Good Morning!” Young man clearly did not want to be there and demonstrated a clear disdain towards customers—a horrible representative of your company.
Coffee/drinks are good…. The 2 star rating is because this morning I came by at 5:15. The girl at the counter said she’ll be open in about 30 minutes. Checked google, it says 5:30 but okay… I check back at 5:45 since she said 30 minutes although that’s past listed opening. Girl says she’s gonna be another 20 minutes! She did not seem like she was in a rush to get open and didn’t appear to want to be at work this morning. Poor attitude for someone working in the service/hospitality industry.
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