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McDermott Cue Mfg

  1. Wisconsin
  2. Menomonee Falls Furniture Store

Reviews, get directions and contact details for McDermott Cue Mfg

McDermott Cue Mfg
Address: N84w13660 Leon Rd, Menomonee Falls, WI 53051, USA
Phone: (262) 251-4090
State: Wisconsin
City: Menomonee Falls
Zip Code: 53051


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I couldn't be happier with my McDermott cue!!! I bought my Purple Haze cue just over 10 years ago and it just recently had some warpage. I contacted them for Warranty Repair and I've never experienced such an easy, quick and drama-free experience! Just WOW! Seriously, other companies could learn something from these guys. They take their product and their brand very seriously and it's so obvious that they not only have a love of the game but they want to make sure that their customers are having the best experience possible when playing the game with their products. My cue made me a better player and after I sent it in for repair, I didn't win a single game till I got her back lol! This is the best cue I've ever owned! Couple that with the best customer service experience I've ever had and that equals a customer and a fan for life!!! Thank you McDermott for your integrity and honoring your warranty claims and a special shout out to Jayme who was such a pleasure to deal with!!!!! Thank you Jayme for ensuring my cue was fixed to the highest standards! YOU GUYS ROCK!
8 years ago (23-06-2017)
Fast friendly and informative definitely the only place I go for my billiards equipment
8 years ago (13-09-2017)
Very accommodating. Excellent customer service
8 years ago (05-09-2017)
I ordered the cue of the month for June from the McDermott website and I was so pumped. I decided to look online for a new cue bag to go with my new stick and discovered that ozone billiards and other authorized dealers are selling the same cue for which I paid $299 plus shipping for $254.00 and free shipping. After learning this I began to feel like I was taken. So I decided to call McDermott to see if there was something they would be able to do for me. I was told that "yea our authorized dealers are less expensive then us, you don't go to chevy and expect to pay less than a chevy dealer for a car, and we are the same way so I can cancel your order and you can reorder through one of the dealers. But you will wait longer and we can't do anything for you but is there anything else I can help with." I am now so disappointed and feel like wow that's the rudest most unaccomdating customer service I have ever felt.The lack of appreciation and service they show for there customers is awful and if you like shooting with a McDermott cue like I do don't expect to save. Because as I was told they don't discount there cues and don't care if you buy one or not. So I didn't cancel my order because obviously I want my cue but just can't believe the don't care F**# you attitude I received.
8 years ago (16-06-2017)
THEY MAKE THE BEST POOL CUE IN THE INDUSTRY. THAT'S MY OPINION, I BOUGHT A CUE FROM OZONE BILLIARDS. IT'S THE BEST STICK I'VE EVER OWNED. THERE'S NO STICK ANY BETTER. THE QUALITY AND PERSONAL PRIDE THEY TAKE IS A MASTERFUL PIECE OF WORK THEY PUT INTO EACH STICK.
9 years ago (24-09-2016)
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