McDonald's

Reviews, get directions and contact details for McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.

Address: 259 Mt Hermon Rd, Scotts Valley, CA 95066, USA

Phone: (831) 438-4614

Website

State: California

City: Scotts Valley

Zip Code: 95066

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I don't come here very often, but when I do it is only for breakfast. My order has never been messed up, and the guy at the drive thru is always very ftiendly. 

Reason for 3 stars instead of 4 or 5? 

Last time I came here, I ordered a drink in the drive thru but changed my mind so I went inside to refill it. The guy behind the counter accused me of stealing it, saying that I wasn't a customer of that McDonald's. I told him I just purchased it in the drive thru, he didn't believe me and told me to leave. 
Sad, bad customer service... I even had my receipt...

 8 years ago (17-03-2018)

This location is painfully slow and inefficient. Multiple order errors. Despite that, the staff is always friendly.

 8 years ago (12-04-2018)

Amazing to find people that understand good customer service!  The manager & team this eve is a class act.

 8 years ago (14-04-2018)

This location does not have a changing table though there is plenty of room for one. Service could be quicker at the drive thru, but most of the employees are very nice.

 8 years ago (05-04-2018)

There seem to be a lot of 1-star reviews for this McDonald's, but I've been going here regularly for years as a long time local resident.  At least several times a month.  I never use nor have used drive-up windows anywhere, so I can't address that part of the business.  The staff is always very nice.  One time I placed a larger order with 10 items that would take longer so the cashier spontaneously gave me a free fancy ice cream thingie - can't remember the name of it - for my wait.  Neither that wait nor any other has ever seemed extraordinarily long.  I go to McDonald's in other cities, and it seems about the same.  I sometimes have business meetings with people since the location is so handy and easy.  We can use the free Wi-Fi in that case.  I've never been embarrassed to do that.  Bathroom, at least the men's, is accessible but needs to be updated plus needed cleaning on the day I took photos for this review.

 9 years ago (29-10-2017)

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