McDonald's

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"We’re at your service with take-out, curbside, Drive-Thru and McDelivery® at this time. For take-out, come in or order ahead from the McDonald’s® app and pick up at the front counter, Drive-Thru or curbside. Rest assured, we’re helping everyone keep their distance inside and out. Our dining room will remain closed for the health and well-being of our crew and guests. See you soon!"

Address: 3810 S Bristol Ave , Santa Ana 92704, CA, US

Phone: (714) 545-2380

State: CA

City: Santa Ana

Zip Code: 92704

Opening Hours

Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-22:00
Saturday: 06:00-22:00
Sunday: 06:00-22:00

Update Info

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Reviews

McDonald’s is good for quick service and well trained, food is consistent. Love the nuggets, coffee and French fries. This location is not as crowded as others. It’s a pleasure to visit it again after a long while.Food: 4/5

While I was there December 9th, 2023, there was this old white lady in a blue coat who seemed like a manager or inspector for McDonald's. She was so incredibly rude and racist to the staff there. Below are some of the quotes I heard: "Why you standing there doing nothing? Make yourself useful and do something!" "Hey &lt;name of other employee&gt;, if they ever start talking in their own language again you let me know".  Of course the majority of the staff are Indian and those comments were made to them as well. This was all said during service and customers waiting for food. Absolutely unacceptable for an employee to get that kind of verbal abuse in front of customers. Sure...they work for an English establishment in an English speaking country, but that kind of conversation has to happen behind doors and not open for customers to witness. Hopefully someone from McDonald's management sees this and some action is taken against that woman.  Food and service was fine. It's McDonald's.

I request to second window girl to take order i am truck driver I mentioned to her she checked with her manager and say you have to bring your car or truck to drive thru. It was 5 in the morning. HilariousFood: 1/5

Terrible  service and incompetent  staff.  Ordered to curbside  pick up at spot #2 and waited over 20 minutes for 3 smoothies and 1 sundae.  The staff did not Realize the order was curbside somehow and kept calling  out the wrong number. After 20+ minutes I went inside to see the order sitting there. Everything  was melted  by then. Horrendous

Not a good start for a grand reopening. Service is just as slow as ever, fewer garbage bins leading to more trash on the floor and overflowing bins. The bin was so full that people started putting their trash in condiments compartments. This restaurant is understaffedFood: 3/5

On more then one visit to this location teenager's we're vaping inside the store. Which has caused my young son to cough while we try to eat our meal...focing us to have to leav. When it was brought to the employees attentions instead of kicking these individuals out since vaping is illegal inside a restaurant they simply asked them not to do it in the store. I have seen many teens vaping inside this location. Management then had the nerve to lie to my husband and tell him that they always call the police for such matters.  The forgot my 20 piece nuggets when I ordered a 20 piece nugget meal and one happy meal! How do you forget one of the main items?  Last visit my burgers looked like they were thrown together even thou it was the only order they were working on.  I've been left to stand at the cashier while 6 employees one manager included...took them multiple minutes to stop talking before realizing to serve me. I only got serve because the manager finally looked away from his phone while walking around inside the "kitchen".  They worry more about socializing than they do cleaning their location.  Honestly if you can go any where else to eat...do it!

The staff working at this McDonald's are useless. They don't even know how to make a coffee. I ordered for a combo meal with coffee, and asked for 2 cream, 2 sugar and 2 milk, but these guys gave me black coffee instead. Pathetic service levels. Order was placed from Uber Eats, however, the fault is from McDonald's. Don't waste your time and visit this store. They don't know anything. They don't even provide extra ketchup. It's like they are paying for it from their own pocket. Very stingy, rude and pathetic coffee makers. Hire someone who can do the job right, McDonald's! Learn how to make a coffee at least for God's sake. They don't even wear gloves when preparing the food. Soooo dirty and I'm never going to order or eat at this joint. Pathetic!

Ordered a filet combo through drive thru and was told in the lane 1 for my order. After waiting 15 minutes I went inside to follow up. They told me that their toaster was not working.....which doesn't make sense since they steam the bun...I went back for a refund or a update on the order only to receive a messy meal. Quality is terrible, the employees doesn't seem to listen to the order and always forget the simple things such as straws, napkins  and their drinks are water down with no ice. Below quality of a fast food restaurant. Definitely leaving a message to head office, I would prefer to make the 10 minute drive to wolfdale burnhamthorpe location next time.

I really enjoy this McDonald's due to its convenient proximity to my place. While they offer a variety of quick food options, my personal favorite is the Filet-O-Fish. What's even better is that it comes with unlimited refills on any soft drink. I'd certainly recommend giving this place a try.Food: 4/5

Standard McDonalds with a large seating area. Actually a surprisingly nice place to study and get work done on weekdays. Dining area just needs to be cleaned more.Recommended dishesSausage Egg and Cheese Mcmuffin, Happy Meal, Fresh Cheeseburger, Mcdouble, Vanilla Ice Cream Cone

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