McDonald's

Reviews, get directions and contact details for McDonald's

"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 5800 Old Cheney Rd , Lincoln 68516, NE, US

Phone: (402) 421-8303

State: NE

City: Lincoln

Zip Code: 68516

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews

Charged me the wrong amount, and I stated that the amount was wrong,  then they wanted my card to correct the amount. Also tried to keep my card. Have me park in the drive-through stalls.  They also didn't put everything on my order.  I have been going to this McDonald's for years and never had this kind of service before.Food: 4/5

Food was typical of McDonald's.  Fries were hot. Big Mac was a Big Mac. The unusual part of this location is that the drinks are not self-service like almost every other McDonald's.  If you want a refill, you take your cup up to the counter, the workers throw away any remaining drink and cup and give you another new glass filled with your drink. Seems quite wasteful of resources - soda, ice, and plastic.

Bought my son and myself a large fry and a couple other things yesterday9/9/21 at 10:44am. Got about 10 minutes away and we find this nasty, used, bandaid folded up, in our fries after eating approximately 1/2 of them. In all fairness, I did call and spoke to a manager, and was offered replacement fries and a “sorry”. I don’t know what I really expect for them to do to make it better. New food when a person is now nauseated is definitely not it! I just don’t understand how this happens. Do they not wear gloves? I don’t see how this is an accident. We will not be eating at any McDonalds, again.

This particular one has it shares of issues. Your appreance is very important in customer service. When your customers pull up to pay for their order, they should never be afraid to hand the cashier their card. Piercings is one thing, but to have your lip 2×, nose 3×, ears lost count and lashes looking like bat wings is way too much. SMH...

Definitely always go out of my way to go to this location but just left there very disappointed and going to be done with McDonald's for quite awhile. Used the app to get the bogo double cheeses and 2 other sandwiches and a #5. Got to the wind and this lady asked me if I wanted to get a big Mac or 10 peice but my code was for the bogo and I was confused and told her i didn't want any big Mac or extra 10 peice, I don't know where she thought that's what I wanted and then told me "one second" and closed the window. She then came out and told me my order was $27+, I was surprised but trusted she did it correctly. I get home and I have 6 sandwiches and the #5‍I spent almost $30 to eat food I didn't want and the burgers I got were cold in the middle and the cheese wasn't even melted. Definitely a bad experience and a waste of money. I'm surprised that both kids that helped me were lacking in any communication and snapping at a Hispanic lady who originally was helping us and was extremely nice. She was the only good thing about going to this location. 1/10 experience

It was McDonald's. Not much to add.  Food was fine.  But I love using the app to order, a lot of great coupons and rewards.Food: 4/5

Whether it's drive-thru or on person ordering. They can't seem to get any cheese on my sandwich. Other than that food is tasty.Food: 4/5

The night crew here is awesome! Stopped in late night for a quick bite. Very fast, professional and friendly, and food quality is the best Ive had at McDonald's.  You guys rock !! :

Always gets our orders wrong, don't try to order a bacon egg and cheese biscuit unless if you want a mcgriddle instead!Food: 4/5

Showed up right at close. Phil came to the rescue! He was an absolute gem of a human and was so kind to help despite being at a horribly inconvenient time of night. Phil was an absolute lifesaver at S 56th McDonalds.Food: 5/5

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