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Reviews, get directions and contact details for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 1678 W Orange Blossom Trl , Apopka 32712, FL, US
Phone: (407) 464-1909
State: FL
City: Apopka
Zip Code: 32712


Opening Hours

Monday: 05:00-00:00
Tuesday: 05:00-00:00
Wednesday: 05:00-00:00
Thursday: 05:00-00:00
Friday: 05:00-01:00
Saturday: 05:00-01:00
Sunday: 05:00-00:00


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Reviews
I don't order a lot of fast food but had to stop at the Home Depot behind this location and figured I would grab something quick. I ordered online for curbside pickup pretty late into the lunch rush close to 1:00 on a Tuesday. There was one main employee running orders out to the waiting cars and she made sure to stop by and let me know the kitchen was backed up and confirmed my order with me. She came back and checked on me again while I waited probably around 10 minutes total wait time and brought my order when it was ready. My order was fresh tasting and accurate. The customer service and communication definitely made up for the wait time it was still pretty busy so it's understandable and I will be back, you can't ask for much more. Dietary restrictions: I follow a low carb diet so I removed the ketchup and replaced with mayo when I ordered my double cheeseburgers then I just remove the buns myself. What I received matched what I ordered to a T and I have zero complaints.
Unfortunately fast food has become one of the worst food to try to get in Apopka. If it wasn't for the boo buckets at McDonald's we would not of even stopped at the one in front of home depot. #disappointing I remember enjoying McDonald's as a kid & it is definitely not the same. But to wait more than 30 minutes to get our order & for the food to be cold by the time we got it. The staff not even doing their job, for customers to be commenting on how they can't even get orders out. Then for staff to make comments to customers about they don't want to hear anymore complaints. Get staff that actually work and not just collect a paycheck. 8pm on a Friday night trying to get a quick bite to eat, this McDonald's is not kid friendly at night time will not be back anytime soon. Absolutely the worst meal we have had and our expectations are low anyways as it is McDonald's but this was lower than low.
They looked pretty clean on the inside of the lobby. I and several other customers had to wait a bit to place our orders. There appeared to be plenty of employees working, but they seemed intent on getting the orders for the drive thru. I'll take the drive thru the next time.
Great food ok service from manager but everyone else was awesomeness!Food: 5/5
Staff is friendly, however this location is frequently slow I'm asked to pull into a waiting spot almost everytime I'm there and orders are often wrong or missing items completely. For example, I ordered a big mac meal the other day and they forgot to put the fries in the bag.Food: 2/5
When I walk in I go to wash my hands right fast & notice a manager on her laptop. My order was done on app so I knew it should be coming up soon. When I get to the counter it was total Kaos for this young girl. She sure was doing her best to keep cool & keep the orders flowing. Phones ringing, ppl asking for the manager cause their food is messed up & she's asking for help from the kitchen manager who's wondering where some of the staff even is at and wondering why tge 2 managers in the office cannot be bothered to answer tge phone making him leave the sandwich station to give them the phone. The janitorial guy jumps in on fries station, and he's busy saying that he's gonna open a whole bunch of accounts to leave good reviews on here. If the management has to ask the staff to boost reviews, I sure hope you're paying them to try and override all the bad truthful reviews. It's very clear what the issue is here as someone who waited at the counter watching and hearing all. I put blame on management for not taking place of the staff that went on break. You're not to good to hand out a bag out a window. Instead you leave the forefront understaffed and left to sink or swim. They sunk with a fight. Get it together!!! Poorly ran! Change your ways and get back on track. Instead of masking the problems
Ordered a QP w/ch, fry and a coke, was told to pull foward into designated waiting space, 20 min later still no order! Went inside to get refund. Handed receipt to employee told them issue and they didn't even know where my order was! But what do you expect going to McD's, fast food bs!Food: 1/5
We waited 20 minutes for a caramel frappe which sat on the counter for 5 minutes. We refused it it was melted and waited more girls behind us waited 30 minutes for their food. Everyone was there for long lengths of time and not happy! We heard this is very common for this restaurant. Place was cleanFood: 3/5
We went through the drive through on February 12, 2023 around 6:45 pm, and ordered 2 double quarter pounder meals and a Big Mac meal. We got the food home and started eating, then after a couple bites we noticed our burger was blood red raw. My son threw up within 10 minutes of eating part of it. My husband called and talked to the manager, and she said sorry and hung up on him. Tomorrow I will be calling the health department. Do not eat meat that isn’t cooked, you can get very sick, people can die from food poisoning. This is the only McDonald’s I’ve ever been served raw meat. And she didn’t even care.
Obviously most popular fast food restaurant in the world but this one in particular has good customer service, really nice a helpful and friendly employees. Only bee. Here once so far and definitely be back again. About 10min away from Mount Dora mtb trail. 55-65min away from MCO
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