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McDonald's

  1. Colorado
  2. Sherrelwood Food

Reviews, get directions and contact details for McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.

Address: 780 W 84th Ave, Thornton, CO 80260, USA
Phone: (303) 412-0544
State: Colorado
Zip Code: 80260


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Reviews
Can't stand this place with its lack of customer service and the inexperienced kids who work there. Every time I go there they ruin my order and forget food items. If I try to ask them about my missing items while in the drive thru, they literally make an effort to not pay attention to you while also making conversation to other employees who can clearly see that I'm trying to get their attention yet continue to ignore me. I'll drive farther for better service from now on.
8 years ago (26-11-2017)
Horrible staff! I get it, they are young and make about $7 an hour. So I have patience normally for kids like this. BUT! Last night on 10/6 not only did they fail at their job, one kid even talked back and down to me!!!!?!?!?! The young girl at the window said she would run my order out and to park "around the corner", well. I did. Yet 15 minutes later, no one came out. I went back in upset of course and the young man (Wakim I believe) felt the need to say parked in the wrong area and that it's only common sense. Really? You tell your customers they are wrong and that it should be common sense? This place is horrible. never go here during busy time because your order WILL get messed up and it will be a bad experience.
8 years ago (07-10-2017)
As compared to other McDonalds locations, thks one is great. Quick service, they get your order right, and the have a clean recently remodeled eating area. The food is the same as anywhere else, so you know what you'll get. Not fine dining, but as far as fast food goes this location is well above average.
8 years ago (11-09-2017)
Here's just a little history of what was there before that Mc Donald's.. for those who remember it was a Blockbuster Video.. We all knew what became of that legacy ( Blockbuster) and after sitting vacant for a while.. that part of the shopping center was even demolished to incorporate that Mc Donald's...furthermore, all of the residents in the surrounding neighborhood were invited to a "town meeting" so to speak- to voice positive and/or negative feelings about proposing to move forward with Mc Donald's opening there..my point is, that Mc Donald's was kinda a big deal to this neighborhood, a new building with a nationally known corp. with a reputation as a quality American fast food provider with advantages for company and neighborhood alike.... I ll share my experience last night .. I placed my order and was instructed to pull up to first window... met cashier at first window and as I tried to make small talk was met with silence... there was no one behind me.. no rush ... cool, we don't have to chit chat, I had a long day, I'll save my breathe... than after being instructed to proceed to 2 nd window I was handed my drink and told my fries were still 2 minutes away from being done... the window slammed shut. A little advice, cold fried would've pissed me off, but presenting the fact that you're ensuring me the best, but it's going to take a little longer and using a more compassionate voice tone due to time inconvience goes a long way...your NEVER doing the consumer a favor by making them wait - especially when it's a quality expectation . . so being indignant is NOT the way to go .... even if it takes extra effort and seems fake to you, as an employee!.. always show care and concern for consumer and their time and choice to choose your business and use nice tones with them while they wait.. after all it's all about company integrity.. and what is the integrity of the business you chose to work for? It is considered fast food ... by consumer and company .. it's important that employees are aware of what it is they are doing and what industry they are team members for .. I saw 3 employees after mid night at this location. They are staffed for success .. now we need to start showing more appreciation for how well staffed this location is- and maybe say a couple more words using nicer voice tone to the neighbors who SUPPORT this location and we're here since day one SUPPORTING the groundbreaking of what is now this few year old location. The location is now nothing new, and being set up for success having At least 3 employees after mid night is nothing new to the quality a reputable company Mc Donald's- a company that OFFERS a guarentee of quick, quality and fast service. I would understand if it was one person doing it all and trying to survive a shift like that.. but there were three people I saw.. ADVICE- owner- you're creating jobs for people and choosing this neighborhood is a win/win. MANAGERS- I'm not a jerk and appreciate and respect all that you do and have done. Perhaps research where your at a little bit more. Do you know who owns your location ? I do! Do you know that many of the neighbors that have been in the neighborhood were really excited for this location to open? I do! Do you employees know that they are appreciated? Do they feel a part of the Sherrelwood community .. because they are .. and these are generally nice people.. I'm not trying to bash.. we all loose sight sometimes ... this location is fairly new.. shouldn't be dirty or trashy... freshen it up a bit .. please....
8 years ago (28-10-2017)
Ok cool I guess I should have been able to put up a bit of a new one of the charges for the first time in the morning
8 years ago (15-10-2017)
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