McVAY PLUMBING COMPANY

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Address: 6421 Saltsburg Rd, Pittsburgh, PA 15235, USA

Phone: (412) 795-5133

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State: Pennsylvania

Zip Code: 15235

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Reviews

I bought an old home in Penn Hills that began having numerous plumbing related issues almost immediately. Toilets not flushing, drainage problems, and the pipes for the first floor bathroom went down into an unheated crawl space in the basement.  McVay was the first name that came up -- Mike came over within a few hours and fixed the plumbing issue in the bowl which was small. Three months later, in the dead of winter when the pipes in the unheated crawl froze and burst, Mike was over in around an hour, applied a heated tape to keep them from bursting again, and didn't charge me for the late night call. I no longer live in pittsburgh but if I did, I wouldn't hesitate to call them for work.

 8 years ago (08-05-2017)

This is my first review that I ever wrote, I work in the Auto Industry where reviews are the most important feed back we get. I purchased a new house and the dye test failed because there was a crack in the sewer line, in the closing of the house $5,000 was set aside so this work could be completed. After I moved in McVay Plumbing contacted me to schedule the work needed to fix the issue. Job was done in a few days and I thought that was that. However when we tried to turn our front light on it tripped the breaker, puzzled I reset it and tried again and bang the breaker tripped again. I knew something was wrong so after investigating I found that McVay Plumbing dug up the front light post electrical line and taped the exposing wires together so every time I turned on the light it tripped the breaker. You would think they would know better than to tape the wires together touching one another... After discovering this I called McVay Plumbing and spoke to Mike the Owner and asked him if he remembers doing the job and if he remembers digging up the Electrical line to my front light, he said NO. Not only did he say NO but informed me that when they dug there hole in my front yard that they never ran into a electrical line. I asked him who taped the lines together then since my breaker was not tripping until after they finished the job, he had no answer for me. So being that the electrical line was taped and sticking out of the ground that they dug up I asked him if  "I" was responsible to repair it and his answer to me was and I quote "I'm not a Electrician" Really?? That's what he told me... So I thanked him for his time in taking my call and hung up. I'm not a plumber, electrician or carpenter either. Knowing a little bit I started digging a hole so I could locate the other end of the line so I could splice them back together and have a working front light post. After digging down and finding the other electrical line under the ground I followed it up and to my surprise the other end was stuffed inside my bush right next to the hold that McVay Plumbing dug in my front yard. That would have been nice to know and would have made my "Electrician" repair job much easier. After saying a few obscenities about the fact that I had to take my time and novice skill level to repair McVay's Plumbing error  I spliced the wire correctly and taped it up and buried it the way it should have been before McVay Plumbing said the job was finished and moved on to another. I was going to let it go and move on with my life but as much as I work hard to get excellent reviews from all of my customers (99.6% CSI ranking) I thought that if you are looking for any plumbing work done and you read this that it might help you decide on who you can trust to give you a complete job and not half ass.

 8 years ago (04-05-2017)

I've used them many times and they've always been great.  Helpful, professional, and good service.

 8 years ago (12-04-2017)

This company is worthless. 

I called on a Tuesday for an estimate to get my sewer line fixed to the main and they informed me they would pass it along to the owner who would go out and do it. No word from them and I call back Thursday and I get the same they will pass it along. Owner calls me Thursday saying he will call me when he is out my way and he can swing by then. I inform him that I can't be there as I do not currently live in the house, but there is an access to the line in my driveway.

He goes out Saturday morning and doesn't bring the wrench to access the recessed pipe! He says he will have to come back Monday to get access to it. Monday comes and goes and no word from him. I call him Tuesday and he says he hasn't been able to get back out that he can't make it until Saturday. I inform him I already had another estimate and I need to have a contract with someone by next week to be able to close on my house. He says he will go out right away. He call me that night and gives me a rough estimate. I say that's fine, fax me the estimate and we will go from there. He says he will do that at 6am on Wednesday.

9 am on Wednesday and I still have no estimate I call to inquire and the secretary says she will fax it out to me right away. Secretary calls me back Wednesday afternoon and says "bad news" she couldn't find anything on the estimate and that she called the owner to see what was going on and he said he has too many things going on and will not be able to the work on my sewer.

I had to constantly be on them about everything they said they would do and even then, in the end they did not deliver what they said they would. 

Mike McVay, the owner, very critical of other plumbing companies that had done work on my lot but in the end was worse than any other company I could have wasted my time on. The secretary that I spoke to was short and not very courteous.

I would not recommend this company to anybody as they were a nightmare to deal with. 

 10 years ago (20-05-2015)

Didnt have work done, but when i stopped to ask a few simple questions about a job that needed done; I was brushed off and told to wait while the hired help turned a screw. It took two of them to achieve this action and neither one was capable of talking at the same time. Apparently a very difficult screw to turn. Hopefully i will find a different company to use if this is an example of their desire for more work.

 10 years ago (13-08-2015)

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