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Reviews, get directions and contact details for Meineke Car Care Center

Meineke Car Care Center

About

WE ARE A FULL SERVICE AUTOMOTIVE SHOP,OIL CHANGES, TIRES, BRAKES, TUNE UPS ,LIGHT BULBS, ECT....

Story

Meineke Car Care Center has been America’s local auto repair shop since 1972. Starting out as a muffler shop we have expanded to a full service car repair shop that performs services from car ac repair to exhaust repair to tire changes at our tire shop. Every year we service thousands of tune-­ups, oil changes, transmission repairs and brake services. Don’t let car repairs take over your life, come to your local Meineke in Middletown today!

Address: 195 NJ-36, Middletown, NJ 07748, USA
Phone: (732) 201-5277
State: New Jersey
Zip Code: 07748


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: Closed

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Reviews
My wife wanted to get her muffler fixed and brought her car to Meineke on 35. I warned her that it wasn’t the best place, but she wanted to go since they did a good job with my car about a year ago. When she got there, she was glad to see Max was there since our child went to school with his kids. When I got there to pick her up while they did work on the car, I noticed the place looked cleaner and brighter, so much better than the last time I was there. Not only that, but the employees were friendly and courteous. When I was there before, there was only one person working there and he was pretty grumpy. When I talked to Max, I had to ask when he took it over because so much changed. He said he bought the place in August, my wife had her muffler done early September. It’s amazing how much they must have put in to transform that hole into a clean and well run shop so quickly. I wouldn’t normally write a review, but I had to look up the shop’s number so I can order tires and saw all the negative reviews from the past and wanted to let people know it’s better than before and to give the place a chance.
8 years ago (12-10-2017)
The staff here is rude and disrespectful as soon as you walk in the door and for no reason. They always try to up-sell you for things you didn't ask them to look at. Services, Labor, and Parts are extremely overpriced. The manager there is rude to other customers as well as his own employees. I was on the phone with my wife about personal matters, away from other customers and the owner had the nerve to tell me to get off the phone, because he thought I was talking about him. Very bad place to go to, very hostile, I feel bad for the people that work for him.
7 years ago (11-12-2017)
Done my muffler delete. Good job, friendly people. Good place.
8 years ago (03-11-2017)
They forgot to add a sticker after my oil change, they charge $5-$10 for “disposal fee”, they told me it would take 15-30 minutes I was there for over an hour. Do yourself a favor and go somewhere else.
7 years ago (06-01-2018)
The staff here has always been rude and disrespectful as soon as you walk in the door and for no reason. They always try to up-sell you for things you didn't ask them to look at, and aren't even necessary. My most recent incident w/ this place was trying to redeem my second of five oil change's that was purchased at a discounted rate earlier in the year. I had the receipt/invoice of the deal to prove purchase. I walked in and presented the invoice/receipt to the manager and said I wanted to redeem one of the oil changes. The manager immediately had an attitude when I asked to redeem the oil change. He asked if I had some "card" for the oil changes and I said I did not. I then asked him, "The invoice won't do?" and he answered w/ a smart remark, "No, not really." He then told me he would get to it when he could and that I would need to bring the card for redemption when I picked the car back up. When I came back w/ my mother, who was very respectful and calm when inquiring about the situation and why the invoice would not be accepted, and is the original person who purchased the package, the same manager copped an attitude, was rude, dismissive and very short and said "It's not my call. I'll have to ask the owner." He then went and talked to the manager and came back 5 minutes later, basically threw the paper work at my mother to sign, and said "You're gonna have to find the card. This is the last one he's doing like this." This is when I stepped in and said to the manager, "She said that she didn't receive the card when she purchased it. So don't you think the person who sold it could have forgotten? People make mistakes, right?"...Nothing but mumbles and "I don't know, I didn't sell it to you" from the manager. I then asked about the records they keep in their computer system of all the work they do on who's car, date, time etc. I said, "You keep records, right? So then you would be able to see how many times this car has been in here to have the oil changes? Or about how many times this specific oil package deal has been redeemed?" He said that he did keep records but gave no good reason as to why he wouldn't be able to see how many times the deal had been redeemed. Really? My last remark was in reference to something the manager said earlier in the inquiry of why the invoice wasn't good enough (he had said that it says right on the invoice that you need the card) and I asked him to show me where on the invoice it states that you need the card to redeem the oil changes. He took the paper, looked it over and conceded that it did not state it on the invoice/receipt. I then asked, "that wouldn't hold up in court, right?", and he said he "didn't know." He then began to say how he "wasn't going to argue it" and this is when we left. While I understand that they want the card to show how many times the 5 oil changes have been redeemed, so as to not have the original purchaser give it to someone else and have them use it, and then you use the invoice to get 5 more, or something to that effect, it makes no sense to me that they don't/can't use their computer system, which the manager admitted to having records, and being able to see how many times that particular oil package deal was redeemed. It's completely unreasonable. So then this all comes down to the fact that they want to make it as difficult as possible for you to redeem something you've paid for upfront because, at most, they're getting paid a discounted rate for the labor/work because it was part of a discounted/promotional deal. Or they simply want you to lose the card and not be able to redeem it. When you go to any retail store, receipt is the gold standard for proof of purchase and they have COMPUTERS w/ RECORDS to prove this.
8 years ago (29-04-2017)
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