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Mello Velo Bicycle Shop & Cafe

  1. Eastside
  2. Syracuse Bicycle Store

Reviews, get directions and contact details for Mello Velo Bicycle Shop & Cafe

About

Your friendly local bicycle shop and CAFE! NEW-USED-REPAIR

Story

Mello Velo Bicycle Shop & Cafe’s mission is to promote cycling culture in the Syracuse community, providing sustainable transportation products and services, cycling advocacy, resources and events, and a comfortable community space that brings convenience to living locally—a space where it’s possible to share great locally and regionally sourced food and beverages with your neighbor while you wait to get your bike fixed.

Mello Velo is rider owned and operated. Stop by and hang out a while—read one of our cycling magazines, or just pet our shop dog, Musa.

Address: 556 Westcott St, Syracuse, NY 13210, USA
Phone: (315) 307-3104
moc.selcycibolevollem@ofni
State: New York
Zip Code: 13210


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Reviews
Bought a lock and helmet - first guy was super helpful re: which one to buy, etc. very smooth process. While I was installing the lock, second sales associate asked me if I could do it 'not here.' After dropping $180 I was asked to leave to set it up elsewhere because they had 'no room' in the bike shop. Significantly, there are two bike lifts for work behind the counter. One was free. Maybe he could have offered me one to set up the lock, which would have taken 5 minutes and not an ounce of otherwise used space. Turned out that the lock didn't fit my bike super well, and it would have been best to loosen a water bottle holding screw with an Allen wrench that I didn't have - had I been in the shop, they could have facilitated that process easily. But I was outside, and not keen to go back in. Had the store been super busy I would have understood, but there was literally one other customer in the shop. What an ass. To summarize, your chances are 50/50 of working with a total moron or very helpful salesperson. You might even get both! Good luck.
8 years ago (31-07-2017)
I loved the cafe at this bike shop. It had fresh and light meals, attracting an athletic crowd, but it was joined to the bike shop so that was a given. They seem to have closed the cafe to expand the bike shop for a period of time, but I do not know if they have reopened the cafe.
8 years ago (14-07-2017)
This is a really special place. The owners are great people and passionate about the bike shop and cafe. Best bike shop in Syracuse.
8 years ago (11-09-2017)
Mello Velo is a top notch bike shop with excellent customer service. They've been able to squeeze my bikes in for service before races, with short notice. I broke a frame and Mello Velo came through, hassle free, on the warranty. I'm picking up a new cross-bike from them today!
8 years ago (01-05-2017)
Steve (the owner) was very helpful - I needed to make an exchange and he was very pleasant and patient, he went through all the different options until I figured out what I wanted. They have a great selection and the prices can't be beaten. They even installed the equipment I purchased right then and there. Definitely a great local business to support!
9 years ago (13-10-2016)
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