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Reviews, get directions and contact details for Memorial Gardens Cemetery & Funeral Home

Memorial Gardens Cemetery & Funeral Home
Address: 3825 Airport Rd, Colorado Springs, CO 80910, USA
Phone: (719) 596-7990
State: Colorado
City: Colorado Springs
Zip Code: 80910


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I had put off dealing with my parents ashes for quite a while before I finally decided it was time to have them placed someplace. It's one of those things we all just dread doing, I guess. When I did build up my resolve, and I chose this place for many aesthetic reasons. The first person I dealt with, Terry, gave me a tour and a thorough understanding of costs and such. He was absolutely wonderful - supportive, kind, gentle and while I know these places make their living by selling - I never felt pressured at all. He then had me speak with his boss, Tom. He was also really great to talk to. When I went back to make my final decision, I brought my sister along to get her approval. Terry could not be there due to a family emergency, which is unfortunate, as I really liked working with him. But I could not do it another time due to the logistics of getting my sister here to help me make the final decisions. So another rep, John stepped up to actually do the contract and such. He too was wonderful. These folks made the experience the best that it could be, given that this sort of thing is not something any of us really want to do. The grounds are always clean and well kept. Lovely flowers during times of year that such is possible. I was really pleased with how we were treated, and the place we ended up placing mom and dad.
7 years ago (26-01-2018)
I was absolutely shocked at how dishonest the staff is at Memorial Gardens Cemetery and Funeral Home on Airport Rd in Colorado Springs! When you lose someone you love, you hope to be treated (at least fairly) and NOT scammed while actually going through the grieving process. This review is not about money, we ended up going somewhere else. This review is about honesty and this business has NONE. From the start, they never actually delivered on what they promised... their prices changed, their policies changed...all based on what they could charge. If we asked a direct question, they avoided a direct...or honest answer. When we went to confirm our arrangements, nothing was as they said it would be to begin with...and the director couldn't even remember what he actually told us. These people have a COMPLETE LACK OF EMPATHY. I would not recommend this experience to anyone. It actually makes me sick to think about it. I very rarely take the time to write a review but I strongly felt that others should be made aware when it comes to something so personal and tragic as burying a loved one.
10 years ago (07-04-2015)
Awesome place 👌
8 years ago (09-12-2017)
Great and caring staff! Everyone was very friendly and patient. Could not ask for a better experience considering the situation. Thank you so much for helping our family in such a difficult time.
10 years ago (12-10-2015)
I found your website to be very poor in the area of finding a grave in your cemetery. I drove all the way from Missouri to find a grave that I know the location of (GD 062 B 004) and could not find it because you do not have a directory of where graves are located in the cemetery. There was also no way to call someone for help. In this day and age of people trying to find their "roots" I would think that a cemetery of your size would have this information readily available.
12 years ago (01-09-2013)
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