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Reviews, get directions and contact details for Memorial Hospital

Memorial Hospital
Address: 3073 White Mountain Hwy, North Conway, NH 03860, USA
Phone: (603) 356-5461
State: New Hampshire
City: Conway
Zip Code: 03860


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My family has doctors here. My son had the most amazing doctor ever . Doctor Martin. He is no longer there. We have someone else and just not the same. I have been to the emergency room and it was a very long wait all the time. I have been seen in the walk in as well and they seem so much caring then emergency room.
7 years ago (18-04-2018)
This hospital was bad before. But since Maine Health took over it has become an absolute NIGHTMARE! Among other things that I won't even begin to get into here, there are changes that are happening with how Maine Health wants to run things. My regular physician can no longer see me. He has been the only physician that I have seen that I actually liked. He helped me quit smoking among many other things. Now I have to start all over again thanks to Maine Health, and NO I will not be dealing with Maine Health moving forward.
7 years ago (12-04-2018)
6:45 Am when we entered the ER no one was at the desk, waited over 5 min, staff walking in for the day no one asked if we needed help, eventually a person showed up and started taking our information. Waited another 45 min to be taken out back which was empty Here is the thing if i was having chest pain no one would have known, that bothers me. if they are changing shifts I guess you have to wait for care, the doctor came in for the day as we were being taken to a cubicle. We’re we waiting for a doctor to arrive, that concerns me . The actual care was great, the none medical care was less than what I would expect from an empty ER. I understand busy ERs I don’t understand empty front desks and people walk by while you are clearly trying to find someone to help you
7 years ago (29-04-2018)
I would go to a veterinarian before I'd go to this hospital. Memorial Hospital has the most inept and unprofessional staff I've ever seen; dr. sponseller at the top of that list. God willing they'll be shut down very soon. For the sake of the health of your family and yourself, do not receive care at this hospital if you have another choice. To memorial hospital, stop responding to Google reviews with a phone number to the patient advocate. If you are going to run a hospital that deserves to be shut down and is consistently receiving poor reviews, at least have the integrity to stand by and defend your embarrassment to the medical community, rather than passing off everyone to the patient advocate to make excuses and try to pacify patients that have legitimate concerns. No accountability for a legit response? I didn't think so. Your facility is a disgrace. February 15th, 2018: Now you have your own doctors writing reviews that are a conflict of interest...Well done. Additionally, still no response to my review. April 15th, 2018: Still waiting for a response. At least tell me how long I'll have to wait for a response to my review.
7 years ago (15-04-2018)
FOLLOW UP.... CONTINUED HORRIBLE SERVICE (12/23/17)!! This time for Walk-in care rather than ER Services. On the website it states, "The walk-in care center is intended for non-emergency situations that usually are treated in a short period of time." My son woke up unable to hear out of one of his ears and we knew from previous experience he would need them flushed in order to get his hearing back and for the pain to go away. We didn't want him to have to deal with it all through Christmas, so we brought him to the walk-in. He was the 2nd of 4 people waiting for the over 2 hrs he was there waiting to be seen. It was very quiet and completely ridiculous to have to wait over 2 hrs for walk-in care. You need to create a more efficient system of care or allow another organization to operate an urgent care in the area, because your hospital is obviously not capable of managing both. It's such a shame because there's so much potential.... (4mths Ago) You really need more staff to competently handle the busy seasons. My husband has a head injury and we've been waiting for hours. Now our option is to drive over an hour to start the process all over again with an organization who will actually take his injury seriously. We recently moved here from VT (so we understand rural situations) and never once have we have had to wait this long with past emergencies. The ladies at the desk were truly sorry, but the administration and organization at this facility is truly a disgrace. I hope we won't find ourselves in a position to have to come back here again.
7 years ago (23-12-2017)
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