Merastone Plumbing

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Address: 1042 Baptist Rd, Colorado Springs, CO 80921, USA

Phone: (719) 633-6948

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State: Colorado

Zip Code: 80921

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Reviews

Shawn  is awesome! Always does a good job at a reasonable price

 9 years ago (23-05-2017)

Normally, I reserve my reviews for companies that provide bad service, but every once in a while, one comes along that truly deserves recognition for their excellence. Merastone has twice earned that praise. I've used Merastone twice in the past few years and both times they arrived when they said they would and did an excellent job. I know my way around a toolbox and can tell when someone is doing a good job, or not. These guys did an excellent job of solving the problem and providing quality workmanship. Their bills were less than I had expected. I've dealt with other service companies and was pleasantly surprised at the excellent work and business ethics demonstrated by these guys. They have earned my highest recommendation.

 14 years ago (18-05-2013)

Shawn did not show up for an emergency call after he said he would be there within a few hours after he finished two other jobs.  I called 7 hours later, and he gave a lot of excuses, then claimed that he didn't know he had the appointment, and that he could come out the next morning.  I couldn't wait, so I called another plumber out to get the emergency fixed.  Shawn called up a little later and stated he wrote the appointment on another page of his calendar, but would still come out that night if needed.  I'm really disappointed with this type of behavior.  I'd much rather someone just tell me if they can't do the to job.  I can respect that, but not ignored emergency appointments and dubious excuses.  

Shawn did something like this before when we hired him, way overcharging (4x) for common parts, and not showing up when he promised.  He apologized and we gave him another chance this time, but this is the last straw.  Not recommended.

 14 years ago (05-02-2013)

I've used Merastone Plumbing multiple times and they have always been completely reliable and professional.  Prices have always been great.  I've also referred Merastone to a number of friends who have reported to me the same positive experiences with Shawn and his team.

 14 years ago (17-09-2012)

Sean was fast, thorough, and came right out to the house. He explained everything and was not too costly.  Would recommend!

 14 years ago (29-08-2012)

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