Roto-Rooter Plumbing & Water Cleanup

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About

Roto-Rooter of Colorado Springs, Colorado provides expert plumbing, sewer & drain, and water cleanup / restoration services 24/7/365.

Story

Roto-Rooter of Colorado Springs provides plumbing, drain & sewer, and water cleanup / water restoration services for residential & commercial locations in Colorado Springs, CO & surrounding areas. We are available 24 hours a day for emergency plumbing repair. No overtime charges for nights, weekends and holidays. Free Estimates.

https://www.rotorooter.com/coloradosprings/water-damage-restoration/

Address: 4615 Town Center Dr #100, Colorado Springs, CO 80916, USA

Phone: (719) 481-3898

Website

[email protected]

State: Colorado

City: Colorado Springs

Zip Code: 80916

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I had to have my entire kitchen sink PVC piping re-finished because of a bad job from the previous owners. Colin arrived promptly and was very courteous. He answered all my questions regarding all my plumbing and pipes throughout my home. He took the time to complete the job and make sure I was satisfied, which I am. He even took the time to clean up after himself, thank you. I highly recommend this company especially with free, complementary house calls, you cant go wrong with their services.

 7 years ago (09-03-2018)

Can't review their plumbing- they were scheduled to come out 4 times, only showed up twice,. The times guys actually showed up, they came without the camera we needed and requested due to needing the information for our home owner's insurance claim. Missed a lot of work waiting for people that never showed up. One time they were scheduled between 2:30-6:30. I called at 8 and when I reminded them they were supposed to come, was told by a guy named Andre, "yeah, you and 30 other people."  Great service. We had to hire someone else for this. 
I can review the "water clean up," which is apparently a separate department. Charged us $2900 to blow fans around and cut into our drywall in two areas that were not water damaged.  They used saws to cut drywall unevenly, cut our electrical, and took off from our home with a gap 6X2 between an unfinished crawlspace and our bedroom. Had to plastic it up ourselves. Literally so many different people came in and out of our house, who clearly were not communicating with each other, that we can't remember everyone's names. Left mold behind cabinets where sewer came up and was not cleaned. We tried to ask supervisors to come out and see the damage so they could make it right, but they only want to come during AM hours, and we can't miss any more work. I guess they are in Denver and don't want to make the trip at an inconvenient time. BUT the Billing department is right on track, though; they sent an email today from a lady named Margaret saying if they don't get paid they will put a lien on our house- even though they know we are unhappy with their work and we have requested to have it evaluated.  It hasn't even been a couple weeks from when they picked up their stuff.  They want prompt payment, but they can do bad work or not even show up. They will get paid from insurance- Don't worry!- but meanwhile WE have bills now (from the damage they did) in addition to more time trying to figure out how to get it fixed by someone else. We are to blame- we really should have halted working with them after the first missed appointment.  Pics of mold after their "sanitation," walls cut, and exposed/taped up areas.

 7 years ago (25-01-2018)

We had an emergency with our drain. It's Sunday. Called them and they were here in less than 2 hours. Daniel was able to solve the problem and educated us on how to prevent the problem from happening again. A man that knows what he's doing and loves his job. Thank you!

 7 years ago (04-02-2018)

We are selling our house and the sump pump was red flagged. It was super easy to schedule a time for the appointment. Daniel was very helpful and able to explain why the sump pump wasn't working and the costs for replacement. The whole process was very easy, quick, and professionally done.

 7 years ago (01-03-2018)

Brian is a rock star!  I hope all your technicians are as good as him. We needed help with a clogged line on Sunday.  He went above & beyond...a true professional!!  Thanks, Brian!

 7 years ago (12-03-2018)

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