MERRIFIELD CITGO

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Address: 8318 Lee Hwy, Fairfax, VA 22031, USA

Phone: (703) 645-0022

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State: Virginia

Zip Code: 22031

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Reviews

AVOID LIKE THE PLAGUE!!!  

Good enough of a place to fill up the tank and annual state inspection and emission (emission in VA can be elected for 2 years interval by paying for 2 years driver's registration).  I brought my car here to replace the headlight bulbs repeatedly since they have a penchant to blow out every few months.  On more than one occasions, I caution them not to touch the bulb with their fingers to avoid heat build up on a certain part of the glass surface and in fact even brought rubber gloves for their convenient along with a resin that Advance Auto Parts gave me when I told them about the problem I was having with the shop, this to improve electrical contacts I think.  All told, after the 5th or 6th times, never offering an explanation why the problem kept recurring with my car, each time costing $30 or more depending on whether 1 or both bulbs were being replaced.  So I grew tire and wary and thought if i bought some LED bulbs, that should remedy the problem since there is no filament to burn out.  They did a rush job to install  the new LED bulbs as  they were trying to close for the day.  That same night i noticed that the illumination was really weak and dim.  At first I thought it was a placement issue, but then about a month or so later even the LED bulbs went kaput.

I took it to another mechanic to check it out and he found out that the LED bulbs were put in haphazardly without being secured to the sockets, so it bounced around quite a bit while the car was being driven and eventually shattered the LED bulbs.  Also there were damages to the headlight fixtures where somehow they were punctured/cracked off and couldn't be repaired.  I ended up having to replace the entire headlight assemblies on both side costing about $1,000.

SO BUYERS BEWARE -- AVOID AT ALL COST!!!  SERVICES ARE SHODDY AND WORKS ARE SUBSTANDARD -- BORDERLINE SCAMPS!!!

 8 years ago (11-07-2017)

I've had my car serviced several times here and I always have a great experience. The service is quick, the workers are honest and very helpful, and the prices are fair.

 8 years ago (30-05-2017)

This place doesn't even deserve a star. Went in today to get emissions done, when my family and I were walking out and one of my sisters were going to get in the car, these mechanics didn't have control of the car and it SERIOUSLY COULD HAVE KILLED HER! They need to be more careful, please go somewhere else. 

 8 years ago (29-04-2017)

We had our brake pads changed here and ever since they have been awful and squeaky. I gave them the benefit of the doubt and said nothing, but just a couple of months later they are sounding worse and worse (even worse than before they were changed!) and so I went back WITH the receipt from their station and told them that they must have installed the pads wrong and asked if they could have a look. They said I should have come back earlier and that it wasn't their fault and wouldn't even look at the car and refused to fix it. 

To not only be bad at their jobs but to be stubborn and pigheaded and not stand by their work to boot is ridiculous. What kind of business is this? They can't even install brake pads and then they argue when you point it out to them? 

To be honest, this is not the first time we've had problems with them. Every time we come for an oil change they magically find something wrong with the car and want to charge you for it (problems that no other mechanic can find, somehow). Tires need to be rotated, which everywhere else does for free? That'll be $30, please. My mom busted a tire and they convinced her to change ALL of them; I wasn't with her or I would have asked for a second opinion.

I wouldn't trust these guys within 30 feet of my car. I have been coming here because it's close to my house, but these are not only dishonest crooks, they are terrible mechanics. NEVER, EVER STEP FOOT IN HERE!!!!

 9 years ago (09-04-2016)

It's a gas station. Free air available

 9 years ago (06-06-2016)

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