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MetroPCS Authorized Dealer

  1. Texas
  2. Balch Springs Book Store

Reviews, get directions and contact details for MetroPCS Authorized Dealer

MetroPCS Authorized Dealer
Address: 11403 Lake June Rd, Balch Springs, TX 75180, USA
Phone: (972) 882-1786
State: Texas
Zip Code: 75180


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Reviews
Donna was great. Tookgreat care of me, def best experience I've had with metro!!
8 years ago (24-11-2017)
Great While I was giving them $500+ for me and my husband and 2 teenagers Galaxy Phones&2Headsets! Oh but when it was refund time😮 on only 1 of the headsets didn't work which valued @20 bucks,I'm not gonna lie they exchanged the first one no problem but when I bring those back she couldn't do it anymore and she don't think the same problem would have happened twice implying that I'm not being truthful 😥Avoiding conflict i call the director Ethan his name is on the outside of every location fyi and addresses the issue and I'm satisfied with all I have to do which is return to the store and they should have no problem taking care of the issue😐Well these Hispanic females that work in there have the most nastiest additive she was rude and told me the owner of these headsets do not work for metro he sells them here is all😯😯🤐And he won't exchange,Well that's that I guess things merchant tell you after you pay them LMAO 😚
8 years ago (04-03-2017)
They tried to rip me off, my phone was stolen so I took another old phone to buy a new sim-card to re-activate my line. They tried to charge me for the sim $11 + activation fee $26 + they wanted me to buy another phone for $39 promotion. I was previously told on a phone by a MetroPcs agent that I would only need to buy the sim, but manager and employees at this place said I can't do that. I walked away, found another MetroPcs store where they only charged me $10 for the sim and reactivated my phone at no other charge. Go figure. Therefore, I do not recommend this place, go another trustworthy store.
8 years ago (18-04-2017)
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