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Reviews, get directions and contact details for Miami-Dade Expressway Authority

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Miami-Dade Expressway Authority

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Welcome to the MDX Facebook Page and thanks for joining the conversation! We're here Mon-Fri 9:00am - 5:00pm ET or at [email protected].

For emergencies, please call 911. If you need road side assistance please call the MDX Road Rangers at *347. Do not report on Facebook.

Find us on Twitter: https://twitter.com/MDXway
For videos visit: https://www.youtube.com/MDXpressway

We’ve created this page so you can learn more about what’s happening at MDX. While we welcome and will read all of your comments, we might not respond to everything posted here. To find answers to frequently asked questions, please visit www.mdxway.com.

GENERAL GUIDELINES
The Public Communications Department of the Miami-Dade Expressway Authority (MDX) will be responsible for posting content on its social media accounts including, but not limited to Facebook, YouTube and Twitter. Users of and visitors to MDX social media sites are hereby notified that the intended purpose of MDX participation on the site is to provide a mechanism for communication between MDX and members of the public. We encourage you to share your thoughts and comments.

COMMENTING GUIDELINES
MDX reserves the right to restrict or remove any content that is deemed in violation of these guidelines or any applicable law:

• Comments not related to the particular social medium article being posted
• Comments in support of or opposition to political candidates and/or campaigns
• Profane language or content
• Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation
• Sexual content or links to sexual content
• Posts promoting commerce not directly affiliated with MDX
• Conduct or encouragement of illegal activity
• Content that may violate copyrighted materials or materials owned by other parties
• Libelous, profane, defamatory, hateful, harassing, threatening or obscene
• Personal attacks or threats against MDX employees
• Links or advertisements
• Violations of copyright or intellectual property rights
• Spam or technical disruptions to this page
• Private account-related issues
• Off-topic; or in violation of Facebook’s terms of service or any laws or regulations.

Should a member of the public violate these guidelines, their content may be edited, revised or removed; and anyone repeatedly posting material that violates these guidelines will be blocked, at the discretion of MDX, from all MDX social media sites.

We ask that you keep your comments and posts respectful to community members and relevant to MDX and its programs, news or initiatives, or the transportation industry. In addition, MDX will not post form letters with the same content from multiple users. Relevant comments or likes on previous published posts are welcome. MDX reserves the right to delete excessive wall postings to improve the overall visitor experience.

By posting photographs, video, information or other content to this Facebook page, you automatically grant, and you represent and warrant that you have the right to grant, to MDX and its affiliates, an irrevocable, perpetual, sub-licensable, non-exclusive, transferable, royalty-free, worldwide license to use such content for any purpose in any media, including promotions, to prepare derivative works of, or incorporate into other works, such content, and to grant and authorize sublicenses of the foregoing.

PUBLIC RECORDS LAW
Please be aware that Florida has a broad public records law. Most written communications to or from state officials regarding state business are public records available to the public and media upon request. To protect your privacy, please do not post confidential information. You should be aware that any personal information you choose to disclose through MDX social media platforms can be read, collected or used by others and that such disclosures are subject to applicable public records laws. MDX is not responsible for any personal information you may choose to disclose through them. You should also be aware that MDX will never disclose, or ask for you to disclose, non-public, personally identifying information through its social media platforms. MDX recommends that you not submit such personally identifying information through its social media platforms. If there is a need for such information, MDX will provide you alternative communication methods.

POLICY MODIFICATION
MDX reserves the right to modify this policy at any time.

Should you wish to message MDX directly, please do so by emailing us at [email protected] or visit our website www.mdxway.com.

Address: 3790 NW 21st St, Miami, FL 33142, USA
Phone: (305) 637-3277
moc.yawxdm@mmoccilbup
State: Florida
City: Miami
Zip Code: 33142


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Received invoice for "toll Charges" for $4.20. One violation goes back almost one year. Great collection system. Don't understand how this can happen, since I have automatic refill to my credit card. Another great system is your Toll Free telephone. Wasted more than 30 minutes on the phone. Dropped calls, messages saying "unable to place the call now". Fantastic way to use our money. Maybe I will receive an answer from you. Have a great day!!!!!!
7 years ago (04-04-2018)
MDX is out to steal people's money. You get charge double when you have a sunpass and they won't do an audit to fix it unless you called it out. Even then the process is hard to follow
7 years ago (23-05-2018)
Waited two hours for customer service. The representative "Kelly" told me he was incapable of helping me in my situation and promised that another department would call me. I waited all day and no one called. These people couldn't care less about customer service or getting rid of unjust charges.
7 years ago (29-01-2018)
HORRIBLE SERVICE. No one answers the phone! No one calls back. Never mind the fact that most of their tolls are ILLEGAL!
7 years ago (24-05-2018)
I called MDX to resolve a registration hold that i believe is in error. In sum, the automated phone system doesn't eeven work, and after wasting your time and driving you nuts, it leads the caller to a dead end where you can't even leave a voicemail after it invites you to. Meanwhile, I can't renew my tag. Ridiculous.
7 years ago (23-05-2018)
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