Midas

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Midas conveniently offers Total Car Care for all your needs.

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We offer services on Brakes, Diagnostics, Suspension, Steering,
Timing Belts, Heating & Cooling, Starters & Charging, Alignments, Tires,
Oil changes, Scheduled Maintenance, Inspections, Belts & Hoses, Lightening,
Exhaust, Emissions and More

Address: 80 Franklin St, Westerly, RI 02891, USA

Phone: (401) 596-8745

Website

State: Rhode Island

Zip Code: 02891

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Reviews

Called ahead and asked if they knew how to do an alignment on a specific Audi "Yeah, it should be no problem". I scheduled an appointment and brought my car in. I should have known something was fishy when I was never given a print out of the alignment specs, plus my car still pulled /tracked poorly. Went to another shop and they said all suspension components were fine, but the car still tracked poorly. I assured them, I had just gotten an alignment, that couldn't be the problem. After wearing unevenly through a set of tires, I called and talked to the people at the local Audi dealership. They stated that on most Audi's for a complete alignment the subframe/cradle actually needs to be aligned.... I'm not sure if it's ignorance on Midas' end, or they knew and just wanted the business. I've been warned by many others not to trust Midas, but I guess it's something you have to see first hand to believe. After wearing through a set of $500 tires, paying for the Midas alignment, then an actual alignment ($130 well spent on people that know what they're doing), I'd say I learned my lesson. DON'T take your car here if it's foreign or semi-complex, but I guess if it's a basic American made car they MIGHT be able to work on it. Overall I'm severely disappointed with the quality of their work and will not be going there again. Also I will be recommending friends and family to do the same

 8 years ago (13-03-2017)

My wife just left there.  He quoted $225 for water a pump and told her she needed a water pump and maybe a thermostat and went on to say, she needed a serpentine belt.  She went to another garage that said the water pump was fine but needed a thermostat. Here's the kicker... she just had the serpentine belt replaced 7 weeks ago. AND GUESS WHERE IT WAS DONE?  MIDAS!  They must try to remember who they are lying to.  This wasn't the first time.  Wife had slow leak in tire.  They fixed it.  She was stranded with a flat on 95 near Mystic.  Their response.  Well, tire repair is not guaranteed!  No apology, no nothing. NO MORE MIDAS!

 8 years ago (12-12-2016)

Everyone is always really friendly, they make fair suggestions but never try to up sell me on anything.  I've been coming here for years and service is both timely and thorough.

 8 years ago (07-03-2017)

My 24 year old daughter takes her car to your shop for a front end noise.
They tell her the transmission is bad and you need a new one for around $2500.00. She calls me in tears and describes the noise. "It sounds like a worn trans axle. Get the car out of there". She takes it to a reputable garage and guess what, worn trans axle. $175.00 later she's fixed and on her way. So either the tech has no idea what he's doing or you like to take advantage of young single woman. My guess is the latter. She won't be returning to your shop. Ever! I'll be sure to tell this story to everyone I know too. Maybe you should stick to exhaust repair.

 8 years ago (17-01-2017)

Love these guys, went in to get my car repaired expecting a big repair bill and they said i didn't need everything i thought, they saved me alot of money, I can't say thank you enough. I will always go back to midas

 8 years ago (20-01-2017)

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