Midas

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Address: 847 E Dundee Rd, Palatine, IL 60074, USA

Phone: (847) 359-8990

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State: Illinois

Zip Code: 60074

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Reviews

Wes, the manager is wonderful and so is the staff. I took my daughters car there to get some work done and they were quick and efficient with their work. They called and gave me updates on any issues found and pricing before anything was worked on. Professional people and will take my cars back there for all work.

 8 years ago (16-05-2017)

I have been coming to this Midas for roughly 4 years now, through 3 different cars. Really appreciate the work they have done. Technicians have changed over the years, but all have been very helpful. Currently getting the oil changed, brakes replaced and the throttle system cleared out. Should get a little more pep out of the gas pedal now). These guys have been pretty honest and straightforward with me every time I go. They tell you what you need and what can wait. I am sure they have saved me so much money over the years with repairs that could wait and with repairs that need to be done preventing more damage. Highly recommend.

 8 years ago (13-03-2017)

Been coming to this location now for some time for everything from simple oil changes to more complex vehicle repairs. The staff here is always polite and professional and they are quick to get vehicles in and back on the road safely. Whenever I bring my car in for service, they always bring me back into the service area while my car is still on the lift so they can show me what exactly is wrong and everything is explained to me in plain English. I'm always presented with a full quote for repairs from which they explain to me what needs to be done priority to what can wait till later on. (In case you're wondering, I have high mileage vehicles, both over 100,000 miles which require more maintenance than typical low mileage vehicles. Not all of us can afford new(er) vehicles. One vehicle they kept running up until 183,000 miles.) The Assistant Service Manager Don has always been understanding to my financial situation and really does work with me to help me get repairs done. I typically only work with Don because he understands my vehicles and my financial situation. He has always been up front and honest about everything. I have received quotes from him before and have spoken to my brother who is a mechanic (he is to far away from me to take my vehicles to) and my brother has always agreed with what he says and and the prices quoted. In some cases my brother has told me to some quotes "That's a damn good price they're giving you". I have been a loyal customer for some years now and will continue to only go to this location for anything my vehicles need. 

 8 years ago (28-02-2017)

Don saved me money on my exhaust system repair by not replacing the entire exhaust pipe and instead doing a great repair job. You can tell they take pride in the work here and they run a good, efficient, clean shop. I recommend Midas in Palatine.

 8 years ago (06-05-2017)

I've been servicing my car here since 2012. The service, professionalism, and speed of this Midas is superb. There are a few other car service companies within a mile of this location but I only go to this Midas.

One thing my wife and I always appreciate is how they will let you know what they recommend fixing/replacing but are never pushy about making the sale. 

Whether you need an oil change, break maintenance or a heat shield falls off the bottom of your car, the Palatine Midas won't let you down.

 8 years ago (22-03-2017)

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