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Middleton Ford

  1. Wisconsin
  2. Middleton Car Dealer

Reviews, get directions and contact details for Middleton Ford

About

Welcome to Quick Lane at Middleton Ford. At Quick Lane we are dedicated to providing the highest quality service experience for all of your vehicle needs.

Story

When you’re ready for essential maintenance and you want it done right and on your schedule, the experts at Middleton Ford Quick Lane® are ready for you.

We’re the easy, convenient place to get routine maintenance and service. No appointment is necessary and you’ll get service while you wait, even evenings and weekends.

We take expert care of any make or model. And we use quality parts from Motorcraft.® From brake repair to batteries, alignments to tires, Quick Lane is Ready To Serve.™

Address: 7520 Century Ave, Middleton, WI 53562, USA
Phone: (608) 831-7725
moc.drofnotelddim@esaels
State: Wisconsin
Zip Code: 53562


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Reviews
Sales staff is great. Carl was my salesman and he was very nice and helpful. The management in the Sales department has also been very kind to me and helped me with some issues that I had. The service department is another story. There was a problem with my vehicle that I said I knew was a recall. I was treated like I was a complete idiot and disrespected by management in the service area as well as their employees (one in particular). Come to find out, my car DOES now have a recall. When I have contacted them for other things, I am treated rudely over the phone. I receive deals on my oil changes, but I don't want to even set foot in there again. The quick lane staff seems decent, but I just feel uncomfortable there now. I am generally quite kind, too, because I worked in customer service for years. I'm even kind to those being abrasive to me, but I don't have to recommend their place of business.
7 years ago (03-11-2017)
Gave me blue book value for my trade in. Warranties they sold me paid off! The oil change and maintenance place impresses me. I feel my car gets the needed repair. Transportation needed during recall repairs is very accommodating.
7 years ago (26-10-2017)
The staff in Quick Lane is wonderful, especially Bree. She went above and beyond to help me with an issue I had with my tires. I complimented on their website and Russ was kind and called me to thank me, Bree also thanked me. I have been in customer service for a number of years and feel it is not only important to voice complaints, but also to compliment those who work so hard to provide a wonderful experience.
7 years ago (09-11-2017)
Just had the best customer service experience ever with Ryan in the Quick Lane service department. I had a more complicated situation than I expected, but he worked with me to figure out the safest solutions within my budget. He definitely went above and beyond. The actual maintenance and repair work on the car seems well done, as well, but it's a little too early to judge.
7 years ago (07-09-2017)
Thank you to everyone that I worked with at Middleton Ford! After having a very bad experience at a different dealership I was nervous about looking for a car. I met with Ernest and Will and they were so great! Thank you for taking the time and listening to me! I love my new car!
7 years ago (10-10-2017)
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