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Reviews, get directions and contact details for Midnite Sun - Grand Rapids Crossings Mall

Address: 6333 Kalamazoo Ave SE, Grand Rapids, MI 49508, USA
Phone: (616) 554-3307
State: Michigan
Zip Code: 49508


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Reviews
Best place to tan. The staff are always friendly, the beds are always clean and the environment is upbeat!
8 years ago (16-05-2017)
They don't except CASH! First time EVER someone didn't except cash, super drag!
8 years ago (04-04-2017)
This location is huge! I've never had to wait for a bed.
8 years ago (09-05-2017)
Froze my account at the end of October called today to restart it and it turns out the account was never froze and they want me to pay for the 2 months I didn't go + fees....uh no! The day I froze my account the lady "forgot" to turn on my bed so I had to get redressed to ask her to start it. To top it off, when I first started going there I went in a stand up bed and when I got out the room door was wide open and my purse was RIGHT there!!! I will be heading to second sun from now on! MUCH more knowledgeable staff and BY FAR better customer service!! I would highly suggest NOT going to midnight sun/sun tan city (they keep changing names) :-)
10 years ago (11-01-2016)
This company does not care about their customers. I made a mistake, moved away and still had a membership with them. I had to drive all the way back to a location to cancel it once I realized it. Not only was I not reimbursed for the time I did not use the services (which I accepted) but then they made me drive 5 hours through a snow storm so that I wouldn't get charged for an additional month. There are so many ways to verify a person, and canceling a membership should not require such verifications. Btw, after I got there, no ID was checked. Seriously? I drove all the way back to not pay for a service and nothing was even checked. I will never step foot in another midnight sun again, and you should think twice before getting a membership with them.
9 years ago (01-03-2016)
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