Mitch Smith Auto Service

Reviews, get directions and contact details for Mitch Smith Auto Service

Address: 4570 IN-32, Anderson, IN 46011, USA

Phone: (765) 640-0237

Website

State: Indiana

Zip Code: 46011

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Hands down, best Auto Service in the state.  Mitch and Mary welcome you into their shop as if it were their own home.  The staff is extremely knowledgeable, courteous, and friendly.  I've never seen a shop so clean.  I recommend them to everyone I know.  Check them out on Facebook for daily and weekly specials.  My wife loves them because of their  "ladies day" specials.  Amazing!!!

 9 years ago (15-01-2018)

I live in Indianapolis and my son wanted to buy a Chrysler Crossfire from a couple in Anderson so I went to Mitch Smith to have it checked out before a purchase. They did so and found a few minor things like an oil change, wiper blades and so forth which didn't concern me. He also found the brake rotors had a layer of rust which he said was most likely from the car having been sitting unused for a few months. He did find a value gasket leak but otherwise said the car was in good shape. I negotiated a price with the leak and bought the car. When I took it to my mechanic to get the leak fixed he found that the rotors were scarred and needed to be replaced. A suspension spring was cracked. All total I had to spend an additional $1,000 to get the car safe for my son to drive. My mechanic also told me that Crossfire parts are hard to find.  In face he couldn't find the spring. If I had known all this I would not have bought the car. I haven't had Mitch Smith do any actual repair work but based on his lack of ability to find some of these problems I never will.

 9 years ago (14-01-2018)

The staff and service is always top notch. They diagnose issues & fix them in the same day! And convenient waiting area or shuttle service is available.

 9 years ago (20-01-2018)

I needed new brakes on my wife's van I got a quote from Mitch Smith and another place in Pendleton. They were close in price,  I went with Mitch Smith because they were closer to my home. They ended up doing breaks in the back and not the front and charged me the same price as if I had all the breaks done. But when I looked it appeared that they replaced my brake calipers they looked new. I picked up the van and took the family out to lunch and on the way home the breaks got stuck and my van was smoking and was undrivable. I called Mitch Smith and they said drive it to the shop and they would look at it. They would not send a tow truck I had to use AAA to pick up the van and had to get friends to get my family. When I got the van to the shop they said it would be another $300 on top of the $700 we just paid, they said I needed new brake calipers. I asked these look new they said "oh no we just paint them to look good". My response was I did not ask you to paint them and could this have anything do with them getting stuck? They said "no paint on the calipers has nothing to do with this, it is like us putting a new tire on the rim and it blows out and damages your fender. Two completely different parts of the car, one has nothing to do with the other". They treat people like they are idiots. I will never take a car there or even recommend them to some one.

 9 years ago (20-01-2018)

Brought my truck in to have a transmission installed/replaced  (a 700r4 one of the most comon transmissions there is in a chevy truck) They told me the next day the transnission would not work in my vehicle.. Meanwhile i have put it in myself and it works great.

 9 years ago (08-01-2018)

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