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Reviews, get directions and contact details for Mitchells

Mitchells

About

Mitchells of Westport,CT and Huntington, NY is a men’s and women’s specialty store, known the world over for exceptional customer service.

Story

Luxury men's & women's retail store in Westport, Connecticut. Shop over 300 brands in-store or online 24/7/365! A family owned company, internationally renowned for exceptional customer service, exquisite designer clothing, jewelry and accessories, and multi-generational relationships with designers and customers alike.

Address: 670 Post Rd E, Westport, CT 06880, USA
Phone: (203) 227-5165
moc.sllehctim@amron
State: Connecticut
City: Westport
Zip Code: 06880


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Top notch quality and customer service. Always a pleasure to shop with the Mitchell family - and Mitchell's family. Thank you for many years of delivering nothing but the best.
7 years ago (29-12-2017)
Jack Michell’s employees clearly haven’t read his book ‘Hug you Customers’. On two separate occasions my husband and I have gone in to shop and not one person greeted us or asked if we needed assistance. It’s not that they’re busy by any means, they typically are talking to each other or just standing around. I’m curious if it is because we look like we’re in 20s and the sales associates don’t take us seriously. Whatever the case may be, I will never be going there again.
8 years ago (07-12-2017)
Phenomenal service! Special shoutout to Jay who is a Cartier specialist. I purchased a watch a while back and while the Cartier store said I need to spends a few thousand, Jay was able to save the watch at minimal spend. Wow wow wow, better services than Cariter itself - Thank you! I will only buy my watches from Mitchells and I highly recommend them.
8 years ago (09-08-2017)
I have shopped at Mitchell's many times. It has a well curated selection of clothing, fine jewelry and accessories. I am a huge fan of their buyers. However, their customer service in my personal experience is beyond reprehensible. Bill Mitchell wrote a fabulous book about his service philosophy. Unfortunately members of his staff are unable to meet those standards (or even moderate grace). I go into the city to shop where I know I will be treated well. And I use the Net-A-Porter personal home delivery service (which has basically the same selection but broader). I do not recommend this establishment. It is really a shame that Westport has this lovely store that is ruined by a handful of employees. Go elsewhere.
8 years ago (04-06-2017)
Best customer service anywhere.
8 years ago (29-09-2017)
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