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Cinemark

  1. Alabama
  2. Alabama Movie Theater

Reviews, get directions and contact details for Cinemark

About

Monaco Pictures is a revolutionary new upscale movie entertainment experience. Visit cinemark.com/theatre-1131 for showtimes!

Story

Monaco Pictures is a revolutionary new upscale movie entertainment experience combining state-of-the-art technology, reserved theater seating, stylish dining experiences, and the Prive' VIP Experience. It is the next step in the evolution of the movies.

Address: 370 The Bridge Street, Huntsville, AL 35806, USA
Phone: (256) 327-8340
moc.kramenic@1311
State: Alabama
City: Huntsville
Zip Code: 35806


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Reviews
So on Valentine's Day 2017 I decided to take my wife to dinner and a movie. The obvious choice was Monaco in Huntsville. After a dinner and a drink or two from the Scene restaurant (very good by the way) we had seats for the new 50 Shades movie in the Prive section for this adult movie. As soon as the movie started, the guy next to me starts using his cell phone to order food. Just in case you want to know, steak, Medium , baked potato with butter and sour cream, and a salad with ranch dressing. He then got 2 phone calls, one I guess to go pick up the food in the lobby of the theater (that has signs stating no outside food). You guessed it, he brought the food back in the theater. For the next 30 minutes all I heard was plastic bags rattling as he fumbled to prepare his and his date's food to eat. All I saw was his flashlight on his phone as he needed it to see his salad and steak and baked potato. In short it was the most obnoxious person in a movie I have ever been around. This was in the " adult only" section too. I was pissed. After the movie I asked a young lady working there if I could speak to a manager. She said she was a manager and she could help. I knew at this point she was ill equipped and trained to actually do anything, but she did say she wanted to help. After I explained the situation to her, explaining that I just spent roughly $100.00 in food, drinks, and movie tickets at her business, she literally said I should have come and got a manger. Really!!! Someone orders take out, has it delivered in your lobby, takes it back right past all of your workers to the theater that is not supposed to have food and I should miss the movie I paid to see because an immature person wants to impress his date by ordering take out steak and eating in the theater. THIS IS YOUR ANSWER. SOMEONE ELSE IS BREAKING YOUR POLICIES AND I SHOULD MISS THE MOVIE I PAID FOR? My response was simple, if you are gonna charge extra for an adult only section, it is the theater and management's JOB to insure that is what and who is sitting up there. I called and spoke to a higher ranking manager the next day who did offer me 2 passes for the Prive if I came back. He did not offer to replace the dinner. However it was not Valentine's day and the whole reason for choosing the Monaco was diminished. I have tried again and for normal movie outings its okay. Maybe even better than average. But I am not sure I will put the same amount of effort or money into date night at Monaco again.
7 years ago (22-02-2018)
Nice comfy seats. Sound system and video quality is great. Matinees are only $5 a person.
7 years ago (19-02-2018)
Great ticket prices and leather reclining chairs. My new favorite theater.
7 years ago (05-03-2018)
The chairs are extremely comfortable, screen was huge and the sound was fantastic. Nothing bad to say. It's in a great area, there's plenty of parking, everything is top notch. Top tier theater experience.
7 years ago (02-01-2018)
This is a very awesome theatre, but the reason I’m taking the time to write this is because when I went to the bathroom, I saw that there were maxi pads in the bathroom...FOR FREE. I truly appreciate this 😊
7 years ago (18-02-2018)
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