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Monro Muffler Brake & Service

  1. New York
  2. Brockport Store

Reviews, get directions and contact details for Monro Muffler Brake & Service

Story

Monro Muffler Brake & Service is your source in Brockport, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 4671 Lake Rd S, Brockport, NY 14420, USA
Phone: (585) 637-4258
State: New York
Zip Code: 14420


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Reviews
I have always had a great experience with Monro Muffler. These guys have always gone out of their way to give me the best service and the best price. I have dealt with these people for over a decade and I have never had a problem with one employee or one service instance. These guys seriously know what they're doing and it shows in their service. Rocky
9 years ago (30-11-2017)
The guys at Monroe go above & beyond. They spent weeks troubleshooting a complex check engine issue on my vehicle, doing way more than they needed to to get me through inspection. If you're looking for a trustworthy place for auto repair & service, give Monroe a shot. They didn't let me down & I'll definitely be going back. Would recommend.
9 years ago (07-06-2017)
They are great with advice, pricing, coupons. Great with appt times. Called me with an earlier time when they had one available and remembered I had asked for one. Willing to explain anything to you and tell you the difference between what is needed vs recommended and why. Not trying to take advantage of you when they know you don't know prices of every car part.
9 years ago (27-06-2017)
DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!! They up the price on each item by at least $100.00. They make you pay even before the service is done. How do you know how long it will take to complete the work before hand????????????? HUGE RIP OFF. I don't understand how they have stayed in business as long as they have. 100% dissatisfied and will never ever return no matter what the circumstance is. Yeah, I was in a bind since my loyal, trustworthy mechanic wasn't available, next time I will do without a car for a little while longer instead of being ripped off by this place. So........................after trying to reach Kim (after the 4th phone call) her response was, "Shops can charge whatever they want for any part." What??????????????????? So customers be aware: Monro Muffler just admitted that they will charge you over $100 for any part (including labor) because they use a computer to ESTIMATE labor that they choose. What a joke this place is. NEVER again. You ripped me off once, but believe me it will never happen to me or anyone else I know ever again. What a joke.
9 years ago (28-06-2017)
Beware. They messed up my brakes left a wrench connected to a part didnt do work I wanted paid 600.00 for a rear brake job. Took my girlfriends car in for an oil change. They left cap off and almost blew engine. Did not offer once to pay for mistakes
9 years ago (19-07-2017)
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