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Monro Muffler Brake & Service

  1. Rhode Island
  2. Pawtucket Department Store

Reviews, get directions and contact details for Monro Muffler Brake & Service

Story

Monro Muffler Brake & Service is your source in Pawtucket, RI for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 1427 Newport Ave, Pawtucket, RI 02861, USA
Phone: (401) 723-5810
State: Rhode Island
Zip Code: 02861


Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info
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Reviews
I have taken my car to Monro Muffler on Newport Avenue in Pawtucket on several occasions. Was just there this month December 2017, and there is a new Manager in training he is very nice but the workers are RUDE AS HELL! The skinny mechanic with glasses and the older mechanic with short hair and glasses you speak to them, they don't respond. I noticed they are more hospitable with caucasisn customers than african americans!! They are RACIST!! Acting as if it would kill them to relay info to me about my damn vehicle and relaying info through the manager when they were just standing in front of me!!! My money is good enough to take but not treat with respect! AWFUL CUSTOMER SERVICE AND WILL NEVER EVER DARKEN THE DOOR OF MONRO!!
7 years ago (27-12-2017)
I brought in my car because I was getting a noise from the front passenger side. Also I needed to fix my brake lights. The guy said I need to change the tie rod, and it will be fine(came at a good price). It was, for one week, then the noise was back again. I took the vehicle back to them. And they said now I need to change the struts. Point is why didn't they tell me to change the struts at the first place? The people also did not seem friendly at all. Not recommended. Only reason they got two stars, because they returned the vehicle on time.
8 years ago (04-08-2017)
It's a bad place to get your service done...they distroyed my car ...they punched a hole on my two drive axle !!!!!! It's cost me $600 dollars for the dameges they did to my car !!!!! They did it cause I'm Latino ..tney are racist people.
8 years ago (13-09-2017)
I brought in my vehicle recently to have a tail light and door handle replaced. The tail light came out perfect, however the door handle, not so much. I have a silver vehicle, and the door handle that was put on was black. So, i asked the representative after he pulled my vehicle of the garage and saw it was installed, and he said "that's the only color they come". I am not sure of the validity of that, however, the principal complaint I have is that it should have been brought to my attention beforehand. No customer wants to bring their vehicle in for repairs, and have created more work to do afterwards. It would have been a better approach if this employee alerted me, and then, possibly been able to increase his sale by selling me the service to paint the handle silver. Not a huge deal here, just a novice mistake. Moving forward I will not be able to patronize this location because of this. Thank you!
8 years ago (27-02-2017)
Great and friendly staff. Top notch repairs and honest assessments of problems.
8 years ago (20-08-2017)
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