Monro Muffler Brake & Service

Reviews, get directions and contact details for Monro Muffler Brake & Service

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Monro Muffler Brake & Service is your source in Fairmont, WV for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 1201 Fairmont Ave, Fairmont, WV 26554, USA

Phone: (304) 366-0697

Website

State: West Virginia

Zip Code: 26554

Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I don’t normally take the time to write reviews but in this case I needed too. I took my SUV in for front brakes the other day because it was so cold outside that I didn’t feel like doing the work myself. Thank God I did. In addition to needing brakes, I had a nasty thumping noise coming from the front passenger side wheel. To be honest I thought it was a CV joint going bad as the wheel bearing had been replaced 4 weeks ago at another shop.

I asked the gentleman at the counter it they could look at the CV and see if there was a problem. A few minutes later they ask me to come into the garage to show me that they had found the source of the noise. It turns out that the noise was coming from the wheel bearing that had just been replaced. In fact, the wheel was so loose that everyone was surprised that it hadn’t come off while I was driving down the highway that morning. As I live in Morgantown, which is 40 minutes away, I needed the vehicle to get back home that night. The guys at the shop told me that they couldn’t in good conscience let me drive home in a vehicle that unsafe.  Instead of trying to schedule the work for the next day they got to work on it right away even though it was close to 6pm at this point and they were closing in an hour. 

Unfortunately, the further in they went the more damage they found as a result of the incorrect installation of the wheel bearing by the other shop. It turns out that an axle nut had been cross threaded and not torqued to the proper poundage. The nut had become extremely loose and the resulting damage required them to replace not only the wheel bearing but also the rotor, and the entire axle assembly. It took two trips to the parts store and two mechanics working until 9pm to get my vehicle back together. 

To say that the guys went above and beyond in this case is an understatement. The fact that they took time out of their own evening to make sure that I was able to drive home safely showed me that they are not only really good mechanics but also really good people.

If you’re looking for an auto shop that will treat you right in the Fairmont area, this is the place to take your vehicle. I know I will be from now on.

 9 years ago (06-01-2018)

Came in on 1/16/2018 without an appointment to get my muffler system that was broken in half replaced.  ~$250 later everything was fixed.  Back in on 1/30/2018 because the new system came unattached from the converter.  Monroe Muffle fixed the issue quickly and free of charge.  They also apologized for the inconvenience.  Great shop. I will be back in the future.

 9 years ago (30-01-2018)

I'm always surprised here. I needed an oil change. A quick Google and I wound up with an Air Filter for the engine, a safety sticker, tires rotated balanced and correct air pressure, oil, filter and wiper blades, a new bulb for the license plate light-installed- plus coupons for a friend who only needed an oil change. My bill came in under $30.00 taxes included. They have a $19.99 special for oil changes which hasn't gotten outdated or expired for about two or three years. I even had coupons that the staff couldn't believe! Check them out!!

 9 years ago (23-11-2017)

Nice people. Good work. Always been fair to me. I don't go there for the atmosphere. I go to get my car worked on.

 9 years ago (30-01-2018)

Told me 850 dollars for the parts got the parts at auto zone for 1/3 of the price. Paid them to do the work and none of the problems were fixed my parking break doesn't even work now. My car was in better shape before it went in then when it came out. Not to mention I dropped my car off at 9am and there were not "done" with it till 8pm.

 9 years ago (05-11-2017)

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Monro Muffler Brake & Service

Reviews, get directions and contact details for Monro Muffler Brake & Service

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