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Montecito Bank & Trust

  1. North State
  2. Santa Barbara Finance

Reviews, get directions and contact details for Montecito Bank & Trust

Montecito Bank & Trust
Address: 3802 State St, Santa Barbara, CA 93105, USA
Phone: (805) 963-7511
State: California
Zip Code: 93105


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Reviews
Good community bank in Santa Barbara. I switched from Chase to MB&T about 5 years ago. Good free checking account. Good online banking. The mobile app is average. It does not have as much fancy technology as Chase or BofA but I like using a community bank and keeping my money locally. Good staff too.
11 years ago (17-11-2015)
Local SB bank. Friendly sevice. Staff need more training before interacting with customers.
10 years ago (12-06-2016)
Several years ago I had a chance to open up an account at this bank. I chose not to because I didn't like they're customer service. Today I found out one of my clients got accidentally charged. I told her to call this bank and we would explain the error to see if they would waive the overdraft fee. The banker just contacted me and let me know that he said no. He also went to his senior to see if he could do it and they said no. Then proceeded to tell me he had no flexibility in the issue. If he had no flexibility in the issue why would he even bother going to his senior? He then told me that the bank doesn't get involved with third party disputes. What third party dispute is there? Everybody wants to know what the Occupy Wallstreet movement was all about? This is it.
15 years ago (27-12-2011)
This is the worst bank I've ever banked with. I have many examples of how they mess up: 1. Forgot to deposit a $500 check I deposited. I got a simple sorry as if no big deal. 2. Bought gas with debit in SB, bought a coffee in LA the same day. My card was immediately blocked for fraudulent activity. I got no phone call and had to ask my friend to borrow money. 3. Went to buy clothes today with my debit card, the transaction was declined. I tried to transfer money via my smartphone but the website was non-functional. I went to the nearest ATM to take money out of my savings, it was declined. Went to the bank next door, declined. Went back to the store with a personal check, declined. Then drove directly to Montecito Bank and Trust ATM, it said my account was invalid. I came home and all my money is there. I have no one to call and will not have access to money until they open Monday, which is when I plan on closing this account. 4. I have a different mailing and physical address, ordering online is a complete nightmare and about 80% of the time never work. The order would not process on the store website, but the money would be deduced from the bank. Getting this money back from MB&T took nearly a week. 5. Changed my name and address, twice. They forgot to do it. This bank is horrible. I would never recommend it. There are so many errors made its ridiculous.
15 years ago (19-02-2012)
A great bank in every way.
16 years ago (14-10-2011)
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