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Reviews, get directions and contact details for Monteith’s Best-One Tire & Auto Care – Goshen North

Address: 1021 N Greene Rd, Goshen, IN 46526, USA
Phone: (574) 534-3476
State: Indiana
Zip Code: 46526


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
TLDNR - If you need an oil change save your money and go to Jiffy Lube. I switched to Monteith's for my oil changes because I thought my car would get a better inspection than at Jiffy Lube. Last time I was in for an oil change I mentioned this wobbling sound and asked if they could check to see what was causing it. It happened mainly when I was braking, so I thought maybe it was a break issue. They didn't find anything wrong and I went on my way. I came back a month later because the wobble had worsened. Turned out my back left tire was shredded and about to explode. After catching this the second time around, they misdiagnosed the problem and I wound up coming in 4 times over the course of a week to get the problem resolved. Stressful. The last time they beefed I had had enough and calmly explained my disappointment/frustration. No concessions, no discount, just bluster and defensiveness and not hearing my concerns. Bummed to be going elsewhere, thought I could trust this place.
7 years ago (01-02-2018)
Went there when they opened to get a tire patched. Said they'd get it right in. Well what they don't tell you is that they open at 8:00, but the "guys" don't come in until 8:30!? 40 minutes to patch a tire is a bit long. They were nice but I would be too if I had a person wait 40 minutes to get the job done.
8 years ago (08-12-2017)
EDIT: I did receive a phone call, and they finally offered to remedy the situation, so I am updating my review. While it shouldn't have taken two visits and three phone calls to get to this point, I'm happy that ultimately they are making things right. I went in for an oil change and tire rotation. Within 3 days, two wheel covers had fallen off and gotten lost. They accepted no responsibility and expected me to pay for the new ones. I won't be returning.
8 years ago (21-11-2017)
Took my 07 pickup in for an wheel alignment.Some other repairs were done such as pinon arms and other ball joint components recently. I had noticed some other issues as well. Walked in told him about it, knew what it was right away.Got a call from the store manager told me I had some serious safety issues with wheel bearings and steering upper and lower shafts.Very competitive prices on labor and parts. Prompt Service as well! Did a tremendous good job! Manager and staff very easy to work with. I would recommend this Shop to anyone and everyone
8 years ago (26-01-2017)
The highly knowledgeable repair techs are very friendly and helpful. They explain what they found wrong with my cars and what can be done to fix it. If there are more than one way to fix, they explain the plusses and minuses of each option. If multiple things are wrong, they help by prioritizing each item in importance. They have never been intimidating nor condescending with my wife or I. This is my main source of vehicle repair... I only wish I didn't need them quite so often.
8 years ago (31-03-2017)
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