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Reviews, get directions and contact details for Motor Vehicle Administration

Motor Vehicle Administration
Address: 11 Industrial Park Dr, Waldorf, MD 20602, USA
Phone: (410) 768-7000
State: Maryland
City: Waldorf
Zip Code: 20602


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed


related searches: MVA appointment driving test, MVA Online login, MVA Online registration, MVA Maryland registration renewal, MVA appointment registration, MVA registration renewal online, MVA customer service, myMVA
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Reviews
First, the employees are great. However, the license renewal process stinks. I was there for 3 hours on 27 December. I was flagged as one of the "lucky ones" who had to bring my life history, original Social Security card, etc. to prove who I was, where I lived, and that I'm a legal citizen. There are no signs to guide you where to go. I had to stand in line for the Information station only to be told I had to go to another line. The second line was serviced by a nice woman at a small desk. When I finally made it to her, I asked about how they handled customers who made an appointment online. She told me it didn't matter. In other words, scheduling an appointment is meaningless. Lastly, I waited with the masses for my number to be called. They only had 4...then 3...then 2 people working. They ramped back up to 3 people when my number was finally called. Three hours later I walked out with my process finally done. Thankfully, I don't have to do this again for 7 years!
7 years ago (05-01-2018)
Do not listen to the other reviews, for either here or the one in Loveville. I went to the one in Loveville for my first on the road driving test, and as soon as I got up to the desk to hand over my paperwork, all 3 people in that area had bad attitudes. The person that examined me was the rudest person I’ve ever met. I failed of course, due to the fact that he made me more nervous. I went to the DMV in the Industrial Park in Waldorf, and the person I went up to to hand in my paperwork was as nice as could be. When I went to take the road test, the examiner was just the same, I passed and got my license all within 1 hour.
7 years ago (13-03-2018)
You get what you give. Come prepared and your experience will be as good or better than mine. I love coming here.
7 years ago (11-01-2018)
MVA. Pretty good! I have been to the Waldorf location about 6 times since I left the military and changed my residency to MD. I experienced both good and bad employees but 90% of what I observed were polite, professional people trying their best to help. They deal with a population that is everything from very literate and prepared professionals to some that can barely read and write, In any language. I say keep doing the thankless job that you are doing and police the few bad eggs that you have that sometimes give you a bad name. Thanks for YOUR service.
7 years ago (27-11-2017)
So my experience is always to contact corporate because it seems to be a staffing concern, the employees I interacted with are very pleasant and helpful. The issue is short staff for a place that will receive massive amount of business in one day so don't just stand and complain. Go online and give feedback for improving public service. Plan to spend half of your day here so schedule accordingly!
7 years ago (04-10-2017)
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