Mount Hermon Veterinary Clinic

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* Complete Medical, Surgical and Dental Facility * Puppy and Kitten Starter Program * Special Programs for Older Pets * Preventative Medicine * Radiology/Ultrasound/Laboratory Services On Site * Vaccine Clinic * Safest and Most Effective Vaccines

Address: 266 Mt Hermon Rd, Scotts Valley, CA 95066, USA

Phone: (831) 438-0803

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State: California

City: Scotts Valley

Zip Code: 95066

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Reviews

Both of the Doctors are so great with my timid doggies. They have always gotten on the floor for the dogs rather than forcing them on the table. They never tried to overmedicate. I am a biologist by training so they also talk to me at the appropriate level of science and are just all around great!

 9 years ago (27-12-2017)

I purchased a product for our cats from this clinic on 1/19/2018. When I got home I found out we already had product so wanted to return for refund. Clinic refused saying package had a small opening. I informed them that I purchased product and had never opened it so was purchased in this condition.  They apologized but still refused. I came home and opened product to find out it was leaking from the end of the tube and the expiration date was 3/2012. I immediately called them back with this information and receptionist said she would have to talk with the veternarian. WTH! expired product this ought to be a no brainer. You would think for good customer relations if nothing else. At this point they have lost a potential customer due to making me jump through hoops for something so simple and easily remedied.
Dennis wessel
Update
Just to be fair the clinic did reimburse me today when I informed them of product being expired. That's the good news. On the negative side the when I informed the receptionist that the tube leaked as well as being expired she stated I'm the one who sold this to you and it easn't like this when you bought it. Where it had leaked was hard as a fossil and in no way could get this hard in a three day period and never addressed the product being expired in 2013. No apology just a bad attitude. Not a good way to treat a customer. But luckily I won't have to put up with this is the future.

 9 years ago (25-01-2018)

We've been bringing dogs, bunnies and guinea pigs to MHVC for the past 20 years and highly respect and trust them for their extensive knowledge and compassion.  Dr. Imboden and Dr. Levy are responsive and take as much time as necessary for you and your pet.  They are able to diagnose where others have been puzzled.  And their office team is professional and friendly.  Highly, highly recommend!

 9 years ago (06-10-2017)

I love Dr Imboden, Dr Levy & staff. Always helpful, knowledgeable and they take extra time with clients and they don't act like we're ruining their schedule. I appreciate their patience. Clinic is always clean. Always Quick to get you in a room. Wish I had them all the years before I moved here! Truly greatful for them :) highly recommend.

 9 years ago (18-07-2017)

I highly recommend Mt. Hermon Veterinary Clinic. Dr. Imboden and Dr. Levy are outstanding practitioners of veterinary medicine. Their care and compassion towards your pet and you is something special. The staff is knowledgeable, helpful and they the best too!

 9 years ago (27-07-2017)

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Mount Hermon Veterinary Clinic

Reviews, get directions and contact details for Mount Hermon Veterinary Clinic

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