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Mount Vernon East

  1. North Side
  2. New York Train Station
  3. North Hempstead Subway Station

Reviews, get directions and contact details for Mount Vernon East

Address: 1 East First Street, Mt Vernon, NY 10550, USA
Phone: (877) 690-5116
State: New York
Zip Code: 10550


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Reviews
If the lady working at the ticket counter cannot clarify ticket policies of the MTA because she doesn't know them when I have an issue of having a ticket from a different station but in the same city, she shouldn't be working there. She works for the MTA, she should know this to help people with certain ticket issues/concerns
7 years ago (19-01-2018)
The waiting areaa need to be cleaned. Many homeless people sleep & eat in there. If you take the early trains like around 5am they are still in there & you can wait inside for your train. This is unfair to people who pay almost $240 a month to take the train into the city. Also, a clerk needs to be on site more often. There's hardly anyone here most days especially after the early morning
8 years ago (14-07-2017)
Trains on time, waiting area needs much cleaning. Restroom should be accessible to passengers.
8 years ago (21-06-2017)
Not bad but needs some improvement
8 years ago (29-10-2017)
Yesterday, I mistakenly paid for the wrong parking space. I parked in space #403, but paid for #402, which was occupied by the company's snow loader. I realized my error when I returned to my car hours later and noticed the ticket left on my car. I contacted the office immediately and spoke with "Tasha" who was rude and dismissive. She told me the ticket was my responsibility, despite the obvious error. I asked to speak with her supervisor. She told me her supervisor's name was Cathy and that I should call her in the morning after 8:30am. I spoke with "Cathy" who also informed me that it didn't matter if I made a mistake, I still parked in a space that was not paid for and the violation was valid. I asked to speak with someone in upper management and was directed to an email address. I submitted an email of the incident including a photograph of the snow loader parked in space #402. I received an email from "Megan Rice" stating that I am responsible for paying for the violation. Lax Parking was not willing to dismiss the violation or reduce it by the fee I paid for the space occupied by their snow loader. This company is extremely inflexible and display very poor customer service.
9 years ago (10-01-2017)
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