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Mountain Valley Lodge

  1. Michigan
  2. Cadillac Lodging

Reviews, get directions and contact details for Mountain Valley Lodge

About

Mountain Valley Lodge is a 20 unit motel located in Benzie County.

Story

We are located in beautiful Benzie County, only minutes away from several spectacular rivers and lakes, providing great opportunities for fishing, kayaking/canoeing, tubing and boating. There are miles of ATV trails accessible from our property. We are surrounded by acres of state land, making us the perfect hunting destination. There are many terrific golf courses in the area and various hiking and bicycle trails. We are 3 miles from the Crystal Mountain ski slopes with numerous snowmobile trails in the area. We are only a short drive from Lake Michigan, The Sleeping Bear Sand Dunes and Leelanau wine country. Stay with us and enjoy all that Benzie County has to offer.

Impressum

Owned and operated by Luke and Kym Reynolds

Address: 10422 Cadillac Hwy, Thompsonville, MI 49683, USA
Phone: (231) 378-2990
moc.liamg@imegdolyellavniatnuom
State: Michigan
Zip Code: 49683


Update Info
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Reviews
I am very frustrated by the Mountain Valley Lodge's communication and customer service. On Thursday, August 17th, I made a last minute reservation for a one night stay on Friday, August 18th. Unfortunately, my daughter started feeling ill and running a fever on Friday morning, so I called to cancel our stay. The man that answered the phone said that there was a 72-hour cancellation policy, and my card might be charged, but sometimes the owners waived the fee if they were able to fill the room. I said I understood the policy, but if they were able to waive it, I would be grateful. I also asked him to have the owners call me and let me know. There was not a call back. I called the lodge again on Sunday, August 20th and left a message asking if they were able to waive the charge. I left my number again and asked for a call back. There was not one. My credit card has now been charged. Look, I understand people have to make a living and that customers probably lie about sick kids all the time, though this was not the case in this situation. I also understand that there is a 72-hour cancellation policy, though I find that frustrating, as I made and had to cancel the reservation within 48 hours. All I wanted was the courtesy of a call back. I did not get it.
9 years ago (25-08-2017)
My husband & I stay here quite often. Great place to stay while in the the area. Very clean rooms! Full kitchen at your disposal along with some games to play. Awesome customer service!!!!!
9 years ago (21-06-2017)
Old fashioned more with a separate rec room makes it easy for a large group of golfers, skiers etc. We've been coming here for years and the owners have been more than accommodating and nice
9 years ago (21-06-2017)
This place was clean. You could do a cook out and have a camp fire. Probably should be 3.5 stars.
9 years ago (18-07-2017)
The ski teams love you Kim! An amazing motel with amazing owners who take pride in their business and will truly do all they can to accommodate everyone. Great business and great owners!
10 years ago (28-01-2017)
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