Murray's Lock Service Inc

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Address: 15 Perkins St, Bangor, ME 04401, USA

Phone: (207) 947-3401

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State: Maine

Zip Code: 04401

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Reviews

This place was wonderful!!! I was quoted a minimum of $350 to replace my subaru key by several different dealerships when a friend told me about this place. I was told he could order me a key and program it for $200 saving me $150 right before christmas so pf cpurse i ran right over there. When i arrived and explained what had happened(my daughter left keys outside and they froze) he told me he might be able to fix my old key(which Subaru informed me they couldn't), sure enough he was able to fix my old key by replacing the battery(which we already replaced) and reprogramming it! IT WORKED!!! In the end he charged me ONLY $45 and wished me a Merry Christmas. This place is amazing and I'd recommend it to everyone! We were treated with respect and compassion which isn't something you see at most places. If I have any key/lock issues in the future this will definetly be my go to place. THANK YOU SO MUCH MURRAY'S LOCK SERVICE!

 9 years ago (27-11-2017)

Rude on the phone, didn't return calls, and then blamed the customer after they no-showed.  When asked about how to remedy was told to find another locksmith.  Sound advice so I am sharing words straight from the owners mouth.  Best of luck with this outfit.  

Security.  Interesting excuse.  I did talk to your people several times, including the evening before the appointment (which you were supposed to call back with the time of appt and didn't)  and was told yes you would be coming.  Until you didn't.  The woman who was upset on the phone had just lost her sister, my mother, and was grieving.  Hence the need for a locksmith.  My apologies for her behavior (and I did apologize on the phone) and am sorry that her grief was inconvenient for you.  Final analysis: your people were willing, able, and prepared to do the job.  You personally decided not too, the day of, because your panties were in a twist about a perceived slight (which had been apologized for).  If security truly is your reason, I have all probate paperwork and would be happy to share it

 9 years ago (06-10-2017)

Murray's Lock Service is the best around! The owners are friendly, knowledgeable, efficient, and just overall good people. I recommend them for all your lock/key needs. I wouldn't trust anyone else.

 9 years ago (26-09-2017)

Best locksmith around. The woman at the desk I believe her name was Heather was quick to help me find what I was looking for aswell as recommend other methods of locking the device I needed the lock for. I will deffinatly return clean establishment and service with a smile. What else could you ask for?

 9 years ago (26-09-2017)

I drove up there in hopes of getting a replacement key fob cut and programmed for my Mini Cooper..it turns out to be beyond their skill level.

 9 years ago (26-09-2017)

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