MY TECH

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About

Computer Repair Store Hagerstown

Story

My Tech is a full service computer repair facility. We offer hassle free PC repairs and upgrades. FREE Diagnostics are always performed on the spot, and repairs are often complete the same day!

Address: 701 Dual Hwy, Hagerstown, MD 21740, USA

Phone: (301) 992-5869

Website

moc.em@hcetym

State: Maryland

Zip Code: 21740

Update Info

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Reviews

After talking to a very polite gentleman on the phone was able to fix my pc will definitly consider useing this company for any problems i may have in the future

 8 years ago (17-06-2017)

My family has used his business for years and he is always extremely fair in price and very quick with his work. Recently, we had dropped off our laptop to see about getting a virus removed and decided against it because of the computer's age. When we went to pick up our laptop, he informed us that he had fixed it free of charge and told us Merry Christmas. These are the kinds of local businesses that anyone should be happy to support. Kindness like that, these days, is difficult to come by and his simple gesture meant so much to my family. We are officially forever customers!!

 9 years ago (12-12-2016)

Brought in a recent high level PC build I was building for my son as a Xmas gift. No boot no beep no video, but getting power to the fans. Figured a second set of experienced eyes could help determine the issue, since I have limited resources to test. Blindly throwing replacement parts at it, and the possible RMA nightmare that entails, was what I was trying to avoid. The staff was very friendly and professional, testing what they could and recommended a replacement motherboard (even though they were not able to test the motherboard or the processor, .....just recommending most likely culprit). I offered to pay for the checkups they did and they declined. Very knowledgeable, classy outfit that I would recommend to everyone. BTW guys, it was the Motherboard. Thanks!

 9 years ago (20-12-2016)

Chris was great to work with, very professional, laid out to me what he was going to do before he did it, and worked a small miracle saving my water damaged laptop. My boyfriend had spilled water on my laptop (which shut itself off). I gave it a few days to dry out, but did not try to restart it. I called Chris before stopping by to see if this was something My Tech did. He told me to drop it off, the earlier in the day the better. It would take him about 2 hours to take it apart and run a diagnostic on my laptop (which was FREE). Meaning if he couldn't repair it he wasn't going to charge me. Who does that these days? 

After which he would call me and let me know where things stood. So I did exactly that. I dropped off the laptop around 10:30am, and Chris called me back right at 2 hours. Told me that he believed he could repair it (had to do with the  various connectors, cleaning and maybe replacing some).  It would run $140-170 depending on how much needed to be replaced and how long it would take him. He called me around 12:30 and said that I could pick it up by 4pm. He's the kicker, if my laptop didn't work he wasn't going to charge me anything. I repeat, HE WASN'T GOING TO CHARGE ME IF MY LAPTOP DIDN'T WORK. Apparently My Tech guarantees all of their work. Chris saved me from having to buy a new laptop and transfer everything. Plus he cleaned everything inside and out, so it's all shiny and new looking. (Ended up costing $170 and in my mind was money very well spent. I had my laptop back same day.) I'm just visiting Hagerstown for a few weeks over Christmas. However, if I have any other computer issues while I'm in town or on future visits, I know where I'm going. I'm happy to support this local business!

 9 years ago (20-12-2016)

This was the best customer service experience I have had in quite awhile - prompt, knowledgeable, and a great value for the dollar. Chris really went the proverbial extra mile to ensure that my laptop was brought up to top performance. Now it runs on lightning! Thanks!

 9 years ago (20-03-2016)

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