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Reviews, get directions and contact details for Nagel Hardware

Story

Nagel Hardware was started in 1977 and has steadily grown to be a central meeting point for local farmers, contractors, do-it-yourself homeowner’s and other community members. Our store has a unique blend of inventory ranging from traditional hardware to farm supply items as well as foot wear and a clothing line. The store has undergone several expansion projects and renovations in recent months.

We take pride in combining ample inventory selection with excellent customer service by local folks who recognize the customer and understand hardware. We are fortunate to have a staff with a wealth of experience.

Stop by our store or contact us to find out more about our huge selection of inventory at competitive prices. Also, you can now shop online to view all of the inventory we carry in our store, plus a vast selection of products that can be special ordered.

Address: 3695 Maple Ave, Preston, MD 21655, USA
Phone: (410) 673-7881
moc.niarglegan@elad
State: Maryland
Zip Code: 21655


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: Closed

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Reviews
I would like to tell you my experience with our home town local hardware store. On Saturday 2/14/15 I called them looking for pellets for our pellet stove, only to be told they had some but were only allowing a limit of 20 bags per customer. I said no problem, that would work for us. I asked since we are seniors if they could hold ours until Monday 2/16/15 so we could get someone to help us unload them. The man said he had no problem with doing that,but I would have to come in and prepay for them on Saturday, which I did. On Monday around lunch time my husband and nephew go up to Nagel's Hardware to pick up our pellets, only to be told they sold our pellets and were all out. The man at the counter returned our money, however he did not seem upset or concerned that he had done this to us. When I called the man on the phone after my husband and nephew returned home, he said "well I gave your husband back your money, like the money was the issue. You hear all the time....support your local business, shop local, support the little guy, etc., well what happen to customer service, and taking care of your clientele from these local stores? Doesn't that mean anything anymore? I have been a customer to this hardware store for over 20 years, and spent a lot of money with them over the years, and the way we were treated is not acceptable. If I wanted that kind of treatment I could have gone to a big box store! It's just poor business what they did.
11 years ago (17-02-2015)
Excellent shop for hardware.
9 years ago (13-09-2016)
Always very helpful and extremely friendly.
10 years ago (25-04-2015)
Outstanding mom and pop store
13 years ago (14-09-2012)
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