Nail City & Spa

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Address: 701 Russell Ave # E201, Gaithersburg, MD 20877, USA

Phone: (301) 330-9494

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State: Maryland

Zip Code: 20877

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Reviews

Don’t go here please. I called and asked if I need to make an appointment for lashes. I was told there’s no need. I still told them I will be there at a certain time. I drove 40min to their salon. No one greeted me or anything. They tell me to wait because they are contacting the person in charge of lashes. 30min later they tell me she didn’t pickup. I had to drive 40 min back and wasted almost 2 hours to be treated like this.

 8 years ago (06-12-2017)

I had a good experience here and I would try them again. I came in for an overlay and the nail tech was very nice and helpful. She listened to what I wanted and took her time doing my nails. The only reason i gave 4 out of 5 is that the next day one of my nails chipped. Overall they're reasonably priced clean and good customer service.

 8 years ago (15-10-2017)

This place is the WORST!!! Bottom of the barrel. I wouldn't advise my worst enemy to come to this place. I called and said I was coming but I still had to wait over an hour. The lady named Queenie is horrible!!!! She was doing my full set while watching a movie on her phone!!! She completely messed everything up and she raised her voice at me when I asked for a refund. All of the rest of the employees also stood behind her even though she was in the wrong. HORRIBLE PLACE!! They need to be shut down immediately!!!!

 8 years ago (16-09-2017)

Horrible service. My nail polish chipped one day after they were done and my eyebrows were not waxed fully.  Would not go here ever again.

 8 years ago (24-09-2017)

On 5 /12/2017 I had my experience in this store and I'm warning everyone to stay away from this nail salon. 
My experience goes like this : on this faithful day I got off work at 3:15 pm and I wanted to get my nails done and I decided to pick up my 15 years old niece to go to the mall with me because I have 4 kids and I needed my niece to help me out with the kids in order for me to get my nails done because I'm she always help me whenever I needed to get my nails done ,beside that I didn't need much help because my kids are well behave and i thanks God for that  , they are 10 years old , 9 years old , 4 years old , 10 months old therefore i only needed help with my 10 months old and when I went to the salon he was sleeping anyway .
The moment I entered the store the owner of the store her name is Quinie , she told me that I can't have the kids in the store because they will be running around and she have customers waiting and she can't have kids in the store therefore I will not be able to get my nails done ,and I asked her why did she have to talk like that and how did you know that my kids will be running around because not all kids are the same ,and I explained to her that my niece is 15 years old and she is with me and I have nothing to worry about and I know my kids are always well behave , I was mad that was not nice , I stayed just to get the fake nail removed because I had to braid someone's hair in the morning ,since I've been to another nail salon and they couldn't get the nails removed God knows what she used on my nails, anyway she asked to sign in the signing sheet which I did ,and she said she  will be right with me , I sat there will all the 4 kids and my 15 years old niece since 8:15 pm until 9:45 pm and she told me that she can't provide me with her service and , I was like what do you mean by that ? she then said I don't want to do your nails get out of my store and take your kids with you .😳😳😳😳really !! I explained to her one more time I don't need to get my nails done all she have to do is to removed the fake nails on my fingers because the other store can't get the removed , I will just leave after that because I've been to another place and they advised me to go back to her to get the nails removed because they tried and the couldn't do it , and I said to her since you can't do it can you let one of your worker do it and then she replied no one wanted to do your nail and we are closed for the day, really I signed my name down and there were three people that  had signed their names after me and they are all got service plus she had walked in customers and they are all got service so what I've done wrong?  She called the security guy to get me out of her store , my kids cried and were so mad even my 4 years old daughter got mad and was also cried because she loved when I got my nails done 😍😍 . This is discrimination and I don't know if because I'm an African American woman and she treated me that way because of my skin color , I was not nasty to her because I don't do that , I'm a Christian and I'm never get in trouble with anybody all my life , my advice to you is to stay away from this nail salon and go elsewhere. I pray for God to change her and open her understanding to welcome everyone in her store because no matter how you look we are one in Christ  .

 8 years ago (13-05-2017)

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