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Nail Gallery & Spa

  1. Washington
  2. Elk Plain Spa

Reviews, get directions and contact details for Nail Gallery & Spa

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A Nail Bar that focuses on you! Our staff members have been handpicked for their high level of professional training and quality service whose standards, talent, and intuition surely exceed expectations!

Story

A Nail Bar that focuses on you! Our staff members have been handpicked for their high level of professional training and quality service whose standards, talent, and intuition surely exceed expectations!

Address: 17526 Meridian E, Puyallup, WA 98375, USA
Phone: (253) 770-4363
State: Washington
Zip Code: 98375


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Reviews
Horrible place! I will never go back. Poor customer service. They are not gentle. Cut my toe nail way too short and it really hurt.The man in charge tried to push me to get shellac color when I already had a color I wanted picked out. He wouldn't take no for an answer. He made me feel like he was just in it for the money. Instead of being a nice relaxing experience, it was stressful and painful.
8 years ago (02-09-2017)
I would give zero stars if I could. I had an absolutely terrible experience here. I have been coming here off and in for several years and was never super happy but each visit has progressively gotten worse. Today I came in and requested a mani pedi and they said that would be no problem but I would need to wait ten minutes. After about 10 minutes I was taken back to a pedicure chair, then proceeded to wait for my service to being. It was an additional 25 minutes before anyone came to start my service. The lady then sat down and removed my old polish then disappeared without saying anything for another 20 or so minutes. When she returned just sat down with no explanation as to why I was randomly left, and proceed with the service. She made no attempt to talk to me and any attempts I made to have a conversation with her were just ignored, about halfway through the pedicure she started loudly telling me that my calluses were terrible and that I should take better care of my feet ( I get a pedicure about every three weeks and pumas my feet twice a week, I just have inherited bad calluses which is why I pay for pedicures) I told her that I do take care of my feet but my calluses are genetic and I do my best. She continued to complain very loudly and talk to all of her coworkers. Then she didn't even smooth the out well. She rushed through the service. And she wouldn't tell me when she wanted me to move my foot for her she would just shake my foot and then roll her eyes at me when I wasn't sure what she wanted me to do. While the one lady was doing my feet another lady started my manicure, she asked what color I wanted and told her the black that was in the little table. she was very rough but she did shape my nails nicely. She didn't do any massage me and she cut me with the nippers. At this point I was so done with being there, when she painted my nails she painted the blue (the color I got my toes) without a base coat, I didn't look at what she was doing until she was done with the first coat. I told her I had asked for black and she told me it looked better when they matched and black would look weird. She did a second coat and missed so many spots on my nails. I am so disappointed with my experience and I do not recommend anyone to go here. They are overpriced and have poor service.
8 years ago (11-09-2017)
Jackie my nail tech is an awesome lady. The male at the front desk is like the soup kitchen chef on Seinfeld. LOL...Get pass his brash personality and all is well. They do offer a militay discount so always ask cause its not always offered.
8 years ago (13-03-2017)
They are prompt and service is great. My nails always last longer than anywhere else!
8 years ago (16-04-2017)
Came in to treat myself for my birthday. Got the Deluxe Pedicure and white tips. I had two technicians to take care of my nails. Beautifully done and we'll relaxed service.
9 years ago (20-01-2017)
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