Namaste Wellness Spa & Salon

Reviews, get directions and contact details for Namaste Wellness Spa & Salon

About

Spa/Salon

Story

Namaste Spa and Salon is a concept hybrid of a high-end salon, medical spa, day spa and educational facility. By combining these specialized services, we hope to facilitate individual refinement and wellbeing.

Address: 160 W 2nd S #233, Rexburg, ID 83440, USA

Phone: (208) 356-8967

Website

moc.liamg@apsssenllewetsaman

State: Idaho

City: Rexburg

Zip Code: 83440

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

My daughter decided to visit this day spa and they bleached her clothing and she received chemical burns to her skin.  When contacted to resolve this matter, the owner of the company was rude, abusive, and would not make amends.  Subsequently the company posted images of my daughter without her consent for corporate marketing materials when clearly she had an expectation of privacy within their business operating location.  I will be pursuing this matter with full force of law to ensure that this business owner does not exploit customers without fair use and without the necessary privacy expectations that come from a hair salon environment.  I welcome a personal phone call or outreach from this company to resolve this matter.  I fully expect that compensation will be paid for the commercial use of my daughter's personally identifiable information without her consent.  Thank you for your prompt attention and please govern yourself accordingly.

 7 years ago (22-02-2018)

**They keep blocking my review, I keep posting because people need to know**
UPDATE: Bleached Shirt & Owner
So I ended up calling the salon. I asked for the owner but she wasn't there & the receptionist had me speak to Sydnee. Sydnee asked about what was going on, for photos, & then texted me saying "I'm very sorry that happened, what can I do to make it right? (1:27pm)" I responded "I feel that it's fair to be refunded the amount of money for me to get a new one. (1:34 pm)" I never received a response. A few hrs later my bf went to the salon with my shirt to talk to them. He called me back & said that the owner, Lindsay Saurey, pulled him into a room and said that they weren't going to do anything about it because it's a "risk we take when we get our hair done" & also said "I can't believe she would leave such a negative review after her hair looks so beautiful." Really? Did she even read my review? My review was fair. It explained the things the stylist did well & a mistake she made. But the majority of it was good. I could have left a far worse review the first time, like how they were late to my appointment, how the salon wasn't even open when my appt. started, or how she barely talked to me until 2 hours into the appt. & gave my boyfriend & I judgmental vibes... but I didn't. I decided to go speak with Lindsey myself, & when I got there she was gone. She would not pick up the phone, & Sydnee didn't even acknowledge my presence. I notice that no where on the desk, door, website, ANYWHERE says that their clients take that risk of getting their clothes bleached by supposed professionals. 

Me, my boyfriend, & my parents are extremely disappointed in this salon, particularly with Lindsay Saurey & Sydnee Caldwell. None of this should have happened, & Lindsay & Sydnee are not handling this professionally. I personally would have felt so guilty if I had ruined my client's clothes. I would have found some way to make up for it. But The Namaste Wellness  Spa & Salon do not care about their clients as long as they get to keep the money & their reputation on Google Reviews. One of Lindsay's last words to my boyfriend were, "We hope she comes back in and receives more treatments from us." Hard pass. I'm never returning to the Salon as a client. I'll just walk away with my wallet short $130.00 +$16.94 tip & my bleached shirt.

The damaged shirt is not showing for some people. I don't know what to do about it, sorry about that.

Clients, watch your back, both literally and figuratively.

p.s. They still have the nerve to use my hair as a marketing tool on multiple instagram accounts without my permission.
***
1ST REVIEW:

I spent several months looking for a new place to have my hair done, as I did not like my experience that I had at the Ulta Salon in Ammon, ID. My boyfriend set up an appointment for me at the Namaste Wellness Spa & Salon for a Valentine's Day gift. I had my hair done by Sydnee Caldwell, the manager & advanced color specialist. Before criticizing anything, I just want to say that her work is phenomenal. I loved how my hair turned out, & I liked how she gave me a heads up when there was going to be an additional charge for something and would ask my permission. The only reason I regret having my hair done with her today was because she bleached my favorite shirt. There's a vivid half-circle on the back where it got bleached & the apron's collar stopped. I think that it happened sometime between the process of going back & forth from the sink to the hair dryer. She would remove a few foils, rinse, have me sit in the hair dryer, & start over that process 3 times. I've never had that happen before at a salon, so I'm not really sure what to do. I do feel upset & kinda jipped because I paid more to have the manager/advanced hair specialist to do my hair & then left with my clothes ruined. My boyfriend & I feel like it was a result of carelessness, because that shouldn't have happened with that kind of experience. 

With that said, her work itself was good. I like my new hair. I'm just not sure if I will be going back.

 7 years ago (09-03-2018)

Best place to go for a hair color and cut hands down! The girls here know what they are doing and are up to date with the latest hair styles and techniques.  I moved out of state and still come here because I can’t find a decent hair stylist anywhere else that measures up.

 7 years ago (30-12-2017)

This is the coolest and most amazing salon I have been to!!! The staff is very nice and willing to help me with whatever I need! The prices there are awesome too! They fit anybody's budget!!! I know now where to go for all my haircuts! :)

 8 years ago (17-10-2017)

KayLoni is freaking amazing! This woman deserves an award! First off, the way she does your hair is wonderful. All throughout the process she made sure I was loving it, and she answered any questions I had. I added on a brow wax and sometimes when you add things on people get upset, but she didn't. She was so nice about it. Then we started to talk about how I was getting pictures done this weekend and I showed her my nails and she noticed how awful they looked. I'd just gotten them done that morning at a different salon. She then offered to redo them! This meant she had to stay late! I was over the moon when she told me she would do it! This wonderful woman then proceeded to make my hair amd nails look amazing! She is honestly the best!

 8 years ago (07-04-2017)

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