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Reviews, get directions and contact details for NAPA Auto Parts - Glosserman Automotive Center

Address: 204 N Commerce St, Lockhart, TX 78644, USA
Phone: (512) 398-4840
State: Texas
Zip Code: 78644


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 3:00 PM
Sunday: Closed


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Reviews
They have a full blown repair shop so they have fairly knowledgeable guys at the parts counter as well. They also serve a lot of the shops in town so if you buy stuff regularly you can create an account which makes it easier to order and they can have their driver deliver parts to you. They also have big truck parts (i.e. Semi trucks) although they usually have to order stuff
10 years ago (01-05-2017)
I was trying to get my car registered in the state of Texas by Glosserman and I told them to have it registered. I gave them all my information and they called about an hour and a half later telling me they couldn't even start the registration process because my tires were not good and my steering wheel needed to be replaced because the horn wasn't working. Well, I knew for a fact that it wasn't the steering wheel that was the problem (they told me the wires were not connected properly), but that I needed to replace the horn. I wasn't dumb enough to fall for their bad judgment for higher costing replacement parts and I'm really happy I listened to myself. I went and bought a low tone & high tone horn (which is cheaper if you buy it yourself) and came back about a month later to have them replace the old horn w/ the new ones. Well, that went bad as well. I told them to install the horns and they only installed one saying, "You only told us to get the horns to work so I only installed one." Let me get this straight, I give you BOTH the high & low tone and you ASSUMED that I only wanted you to install one horn? What were you thinking? So the horn was replaced and I didn't need to buy a new steering wheel... just as I knew I wouldn't. They charged me about $50 for installation of one horn and I was okay w/ that. I tried to do it myself, but since my car is a Ford and I didn't have the correct tools I couldn't reach in far enough to replace it. I was willing to fork up $50 for my time and energy being saved. I get the tires replaced at Expert Tires, but didn't have enough money to get the car inspected so I wait another month. After one month I come back to Glosserman and I tell them I want an inspection done on it. I emphasized I wanted an inspection done. They said okay, put a number on my car, and told me they would give me a call when it was finished. Well, they lied. An hour and a half later I decided to give them a call and they told me they couldn't get the inspection done because the tires were bad. My thinking was natural, "So you're telling me you took an hour and a half just to take one look at my tires and tell me that you can't get it inspected because they're bad? You couldn't tell me this when I first brought my car in to save me the time of waiting for nothing? You mean to tell me I waited an hour and a half just to hear the words that you couldn't even begin what I told you to do in the first place because my tires were not good enough?" (I just got my tires replaced, but my back axle is a bit bent on the right side and I know this. It's causing my back tires to wear out faster than usual so I have to wait a bit until I have enough money to fix it up.)
17 years ago (30-10-2010)
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