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Reviews, get directions and contact details for National Van Lines Inc

Address: 2800 W Roosevelt Rd, Broadview, IL 60155, USA
Phone: (708) 450-2900
State: Illinois
Zip Code: 60155


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Reviews
National did a first-class job first in packing and then in delivering my move. I live in a gated community fairly narrow streets and Ed, the driver, did an amazing job of navigating that enormous truck to my house, saving me money, and not disrupting anyone else. My neighbors were spellbound with admiration. I would recommend them to anyone. Thank you National Van Lines
8 years ago (05-09-2017)
Great experience with National Van Lines from the start to the finish. When I first called randomly for a quote I got Aaron Bacon and he was very helpful, honest, and not pushy. With those qualities it made a very easy decision to work with him and the National team. Aaron responded very quickly to emails and was patient with all my questions as this was my first major move. Once the move was set up the great service continued with the mover/hauler Brain and his crew. They did not loose or damage any of my belongings. Then at the end Aaron and management (Lisa) followed up with me to ensure the move was successful, and it was! I could not ask for a better company to have used, and if I move across the country again I will definitely be using National Van Lines and recommend everyone else to do so. I also called about 5 other company's including Allied and other major company's and they were not nearly as responsive and extremely overpriced. Another great thing about National Van Lines is they only charge for the weight you are hauling...if they over or under on the quote you they will adjust per your actual weight.
8 years ago (25-05-2017)
Great moving experience. Cross-country moving is so stressful and the folks at National Van Lines provided us with honest, realistic expectations and an easy, online payment process. I would recommend this company to any friend or family member with a cross-country move.
8 years ago (26-09-2017)
Avoid at all costs! After our move we filed a claim stating that we were missing items and they refuse to compensate us for it. We were advised that we had nine months to file a claim (we filed way within the timeframe) but they said that because you have to acknowledge upon delivery that all items were delivered, they will not compensate us. Biggest scam ever! Do not use if you want your items to arrive at your new location!!
8 years ago (15-10-2017)
Everything seemed to be easy to start. As we got closer to the move date things just kept getting more complicated. Our moving date was changed twice. Two days before the date of moving we were told our stuff could be loaded but not transported. The drivers truck was having an issue. My husband was told the rate could be lowered due to the issues. When we asked about it we were told there was a misunderstanding and the rate would be the same. When our things were delivered the boxes were crushed and the entertainment center had boxes stuffed inside the cabinet which caused it to break when being unloaded. It was a freaking mess. The guys who loaded and unloaded were nice guys but no real finesse. I would NOT use this company again.
8 years ago (12-09-2017)
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