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Reviews, get directions and contact details for Nationwide Insurance: Shelton Insurance Agency

About

Shelton Insurance Agency. We sell home, auto, health, inland marine, umbrella, flood and health insurance.

Story

I am a Lee County native and graduate of Pennington High School, class of 1989. I am an alumnus of the University of Virginia, Milligan College, Missouri State University, the University of Arkansas and Capella University. I've spent the better part of my adult career working for some of the leading Fortune 500 companies in the Midwest serving in various positions in management and engineering. In 2004 when RC Shelton retired from the insurance business I relocated back to my home town and stepped in as the new owner and primary agent at Shelton Insurance Agency. I believe in giving back to the community and participate in several community programs and for the last two years have served as the President of the Lee County Chamber of Commerce. My agency has been serving Lee County since 1954 by building safety nets under our clients' assets and helping to rebuild lives when the unexpected occurs. Since 2004 we have grown exponentially in both personal and commercial lines by offering innovative solutions and the protection you need from national carriers but with service you expect from a local firm. My agency has been recognized for its leadership by Nationwide at the state level, as well as, the national level, most recently receiving the Champion Award in recognition of our commitment to our customers. I look forward to seeing you at the agency!

Impressum

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Address: 40539 W Morgan Ave, Pennington Gap, VA 24277, USA
Phone: (276) 546-1311
moc.erusni-ais@06jellim
State: Virginia
Zip Code: 24277


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Reviews
They are great to work with and have managed my business insurance for years.
10 years ago (14-03-2017)
My parents are customers of this insurance office. My mother had a car accident while my father was under hospice care for cancer. I called and left them a message and when we didn't hear back from them for 2 days, called them again. Their policy provided for a rental car, and we wanted to get one ASAP. We were told that the adjustor only comes to the office once a week and would have to wait till next week. I explained our situation and that waiting a week or more for a rental car was not acceptable. After calling the dealership back 3 more times to get a response, the adjustor called us the next afternoon and sent us to the local GM dealership to pick up our rental. After a 45 minute trip there, we were told that they didn't have a car and that they had already told the adjustor that. I called the adjustor and he accused the dealership of lying and got very curt with me for complaining about the inconvenience. We stopped by the office to complain and were told that they usually use Enterprise Car Rental, over an hour in the opposite direction, and did not know why the adjustor had sent us to the GM dealership in the first place. When I told the receptionist that this was very inconvenient since my Dad was dying from cancer and we had to leave my 13 year old son to watch him while we made this wasted trip, she chuckled and said, "Yep, we haven't seen him (my Dad) in here for a while." We finally were able to get the rental car the next day, almost a week after the accident. If I had not pushed the issue, it would have been a week longer.
17 years ago (06-11-2010)
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