Nebraska Animal Medical Center

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About

Cutting edge technology and compassionatecare in all life stages for your pet.www.namcvet.com

Story

NAMC is available 24 hours a day to respond to your pet's medical emergencies. We are staffed overnight to answer your calls, connect you with our on-call doctor and monitor critical and hospitalized patients.

Address: 5720 Old Cheney Rd, Lincoln, NE 68516, USA

Phone: (402) 423-9100

Website

moc.oohay@tevcman

State: Nebraska

City: Lincoln

Zip Code: 68516

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Although the puppy plan itself was reasonably priced for the monthly prescriptions and spay, it didn't include much else. We were caught off guard 3 times about unexpected costs, even after calling to check the day ahead. We were also constantly waiting, despite the number of doctors they had. And the organization of records and record communication were disappointing (ie using my spouse's number to return a call I made, while he was at work; forgetting that our dog had been weighed and making us come in twice in one month just to refill a prescription). Good with animals, Bad and Expensive for Humans.

 7 years ago (13-03-2018)

The only positive side I have is it’s open on Sunday’s in case you have an emergency for your pet.  Negative side price gouging, staff that will tell you one total and actually being a lot more, and poor knowledge on the questions I had.  I am glad I transferred my pet out of this place to a more knowledgeable vet and one that pets are the Center opposed to profits!!!!   I asked for the manager to call me and I haven’t ever received a call.  I will not ever do business with this vet again.   I do not care for a candid  reply response I placed this review for others to see.

 7 years ago (27-02-2018)

I've only used this provider one time, and that initial visit was fine. I recently made a second appointment for regular vaccinations. The appointment was made for 6pm. At around 4:30, someone from the office called and asked if I could come in early, as they made a mistake and the dog would also need an exam prior to her shots. I was irritated, but agreed. I asked how early I should I arrive, and was told to get there as soon as I can. I arrived at about 5 and was placed in an exam room with my pup. After 20 minutes of waiting, I peeked my head out into the hallway in the hopes of being noticed. Two young girls were there and said, "Can I help you?" I replied, "I just wanted to make sure you guys didn't forget I was in here." One of them replied, "We know." That was it --
 not, "We're sorry for the wait, we'll be with you shortly." I waited another 10 minutes and finally decided a half hour was plenty, particularly when I was called and asked to come in early. I left, but stopped at the counter to tell them I was leaving, and that waiting that long with no acknowledgment is ridiculous. I assumed (wrongly) that I would get a phone call shortly thereafter apologizing for the debacle, but never heard from them. That level of customer service is incredibly poor.

 7 years ago (17-10-2017)

Very clean and answered all my questions right away for being a first time dog owner. Have no complaints about anything.

 7 years ago (28-02-2018)

Love going to NAMC!! The staff is always so friendly & knowledgeable! They take great care of all of our pets!!!

 7 years ago (17-02-2018)

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